From Genesys Documentation
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|definition=Gplus Adapter for Microsoft Dynamics 365 | |definition=Gplus Adapter for Microsoft Dynamics 365 | ||
|ComingSoon=Yes | |ComingSoon=Yes | ||
| + | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
| + | |Platform=PureEngage | ||
| + | |Type=Get Started | ||
| + | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Log_in}} | ||
| + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Change_your_status}} | ||
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Platform=PureEngage | ||
| + | |Type=XYZ Documentation | ||
| + | |Title=Agent | ||
| + | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Log_in}} | ||
| + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Change_your_status}} | ||
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Platform=PureEngage | ||
| + | |Type=Install and Config | ||
| + | |Title=Administrator | ||
| + | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=Prerequisites_and_browser_support}} | ||
| + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=Install_the_Adapter}} | ||
| + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=Configure_the_Adapter}} | ||
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Platform=PureEngage | ||
| + | |Type=Release Notes | ||
| + | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GAMSDynamics Gplus Adapter for Microsoft Dynamics 365] | ||
| + | |Columns=No | ||
| + | }} | ||
|workspace_id=GAMD | |workspace_id=GAMD | ||
}} | }} | ||
Revision as of 07:06, January 17, 2020
Get Started
Agent
- Adapter basics
- How to manage inbound calls
- How to handle outbound calls
- [[GAMD/Current/Agent/Workitem|]]
Release Notes
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