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Gplus Adapter for Microsoft Dynamics 365

Gplus Adapter for Microsoft Dynamics 365 provides integrated management of communication channels within the Microsoft Dynamics 365 CRM.
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Get Started

  • Gplus Adapter for Microsoft Dynamics 365

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Agent

  • Adapter basics
  • How to manage inbound calls
  • How to handle outbound calls

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Administrator

  • Installation in Microsoft Dynamics 365
  • Installation in Microsoft Unified Service Desk (USD)
  • Screen pops functioning

ReleaseNotes.png

Release Notes

Gplus Adapter for Microsoft Dynamics 365

Retrieved from "https://all.docs.genesys.com/GAMD (2021-04-23 08:59:10)"
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