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|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
|Type=Get Started | |Type=Get Started | ||
| − | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic= | + | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Descript}} |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Agent | |Title=Agent | ||
| − | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic= | + | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Basics}} |
| − | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic= | + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Inbound}} |
| − | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic= | + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Outbound}} |
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}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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|Type=Install and Config | |Type=Install and Config | ||
|Title=Administrator | |Title=Administrator | ||
| − | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic= | + | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=Install365}} |
| − | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic= | + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=InstallUSD}} |
| − | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic= | + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=FunctionSP}} |
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}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
|Type=Release Notes | |Type=Release Notes | ||
| − | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GAMSDynamics# | + | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GAMSDynamics#Apr022021 Gplus Adapter for Microsoft Dynamics 365] |
|Columns=No | |Columns=No | ||
}} | }} | ||
|workspace_id=GAMD | |workspace_id=GAMD | ||
}} | }} | ||
Revision as of 08:37, April 6, 2021
Get Started
Agent
- Adapter basics
- How to manage inbound calls
- How to handle outbound calls
- [[GAMD/Current/Agent/Workitem|]]
Release Notes
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