From Genesys Documentation
m (Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2") |
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|displayname=Gplus Adapter for Microsoft Dynamics 365 | |displayname=Gplus Adapter for Microsoft Dynamics 365 | ||
|admins=sravindr | |admins=sravindr | ||
| − | |editors= | + | |editors=Xavier, sravindr, margarethe.nitzsche@softphone.it, alessandro.iuliano@softphone.it |
|previewers=GAMDPreview | |previewers=GAMDPreview | ||
|contentarea=Multicloud | |contentarea=Multicloud | ||
Revision as of 15:29, November 5, 2020
Get Started
Agent
- Adapter basics
- How to manage inbound calls
- How to handle outbound calls
- [[GAMD/Current/Agent/Workitem|]]
Release Notes
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