From Genesys Documentation
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|Platform=PureEngage | |Platform=PureEngage | ||
|Type=Get Started | |Type=Get Started | ||
| − | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic= | + | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Gplus_Adapter_basics}} |
*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Change_your_status}} | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Change_your_status}} | ||
|Columns=No | |Columns=No | ||
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|Platform=PureEngage | |Platform=PureEngage | ||
|Type=Release Notes | |Type=Release Notes | ||
| − | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GAMSDynamics Gplus Adapter for Microsoft Dynamics 365] | + | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GAMSDynamics#Jan172020 Gplus Adapter for Microsoft Dynamics 365] |
|Columns=No | |Columns=No | ||
}} | }} | ||
|workspace_id=GAMD | |workspace_id=GAMD | ||
}} | }} | ||
Revision as of 09:50, January 17, 2020
Get Started
Agent
- Adapter basics
- How to manage inbound calls
- How to handle outbound calls
- [[GAMD/Current/Agent/Workitem|]]
Release Notes
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