From Genesys Documentation
m (Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX") |
m (Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX") |
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| Line 4: | Line 4: | ||
|UserFunctions= | |UserFunctions= | ||
|displayname=Voice | |displayname=Voice | ||
| − | |contentarea=Multicloud | + | |contentarea=Genesys Multicloud CX |
|landingpage=No | |landingpage=No | ||
|definition=Incorporates voice interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | |definition=Incorporates voice interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | ||
Revision as of 20:47, January 17, 2022
Click on any of the following to see the documentation for that version:
How voice works
Release Notes
Administrator
Developer
Additional Resources
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