Drilldown: Videos

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Videos > WorkspaceId : Draft:PEC-IWD or Draft:PEC-REP or PEC-REP

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Id:
443388209 (8) · 446814525 (5) · 227490063 (3) · 299776905 (3) · 299777795 (3) · 299778176 (3) · 300602676 (3)
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Description:
None (17) · Create a new Category (1) · Display and update work item attributes (1) · Enable work item channel (1) · Overview of search and filter functions (1) · Reorder Categories (1) · Rules (1) · Video: Add a widget (2) · Video: AHT & Queue Dashboard (3) · Video: Changing the granularity of the dashboard data (2) · Video: Creating and editing reports (2) · Video: Customizing labels in the Sankey view (2) · Video: Drill or filter historical reports in Genesys Multicloud CX (2) · Video: Editing the Last Milestone view: remove Day filtering (2) · Video: Export Dashboards (2) · Video: Filter by agent group (2) · Video: Filtering by agent group (2) · Video: Filtering the Sankey view (2) · Video: Focusing on a queue (2) · Video: Focusing on certain time spans or applications (2) · Video: Focusing the dashboard (2) · Video: Generate Historical Reports using Genesys CX Insights (2) · Video: Import Dashboards (2) · Video: Introducing the Agent Occupancy Dashboard (3) · Video: Introducing the Model Efficiency Dashboard (3) · Video: Introducing the Supervisor Dashboard (3) · Video: Manage Agents (2) · Video: Managing users (2) · Video: Navigate and find reports in GCXI (1) · Video: Printing or exporting a report (2) · Video: The Transfer Dashboard overview. (2) · Video: Using Tabs and Views (2) · Video: Using the Time slider (2) · Video: Working with Dashboards and Wallboards (2) · Video: Working with User Preferences (2) · View and edit a Category (1) · View and edit Prioritization schema (1) · View, edit, and create Endpoints (1) · What does IWD do? (2)

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