Drilldown: Article
Article > productshort:
PEC-IWD
& Dimension :
Outcomes or
WebMessaging or
None
& Manual:
Administrator
Use the filters below to narrow your results.
None (1) ·
Configure IWD (1) ·
FAQs (1) ·
How IWD works (1) ·
Lucene query syntax (1) ·
Monitor work items and emails (1) ·
Prepare for Office 365 integration (1) ·
Roles and privileges for Workload Manager users (1) ·
Search, display, manage, and update work items (1) ·
Use Workload Manager (1) ·
View Summary (1) ·
View, edit, and create Categories and Rules (1) ·
View, edit, and create Endpoints (1) ·
View, edit, and create Genesys Multicloud CX Email boxes (1) ·
View, edit, and create Prioritization schemas (1)
None (1) ·
Configure IWD (1) ·
Frequently Asked Questions (1) ·
Intelligent Workload Distribution (1) ·
IWD Queries (1) ·
Monitor work items and emails (1) ·
Prepare for Office 365 integration (1) ·
Roles and privileges for Workload Manager users (1) ·
Search, display, manage, and update work items (1) ·
Use Workload Manager (1) ·
View Summary (1) ·
View, edit, and create Categories and Rules (1) ·
View, edit, and create Endpoints (1) ·
View, edit, and create Genesys Multicloud CX email boxes (1) ·
View, edit, and create Prioritization schemas (1)
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