Drilldown: Article
Article > Platform:
None
& Product :
Gplus Adapter for Microsoft Dynamics 365 or
Intelligent Workload Distribution or
Workforce Management
& Manual:
Agent
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None (4) ·
Access and supported channels (2) ·
Activity History for interactions (2) ·
Adapter basics (2) ·
Gplus Adapter for Microsoft Dynamics 365 (2) ·
How to handle outbound calls (2) ·
How to manage inbound calls (2) ·
How to manage workitems (1) ·
Performance Tracker (2) ·
The click-to-call feature (2) ·
What are screen pops? (2)
Showing below up to 23 results in range #1 to #23.
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D
D cont.
- Draft:GAMD/Current/Agent/Performance
- Draft:GAMD/Current/Agent/ScreenPops
- Draft:GAMD/Current/Agent/Workitem
- Draft:PEC-WFM/Current/Agent
G
G cont.
- GAMD/Current/Agent/ClickCall
- GAMD/Current/Agent/Descript
- GAMD/Current/Agent/Inbound
- GAMD/Current/Agent/Outbound
- GAMD/Current/Agent/Performance
- GAMD/Current/Agent/ScreenPops