Drilldown: Article
Article > Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
PureConnect, GenesysCloud, GenesysEngage-cloud
& Dimension :
ActionMaps or
Segments or
WebChat
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Action maps overview (2) ·
Best practices for segments (2) ·
Create a web chat offer (2) ·
Create an action map (2) ·
Examples of segments (2) ·
Monitor web chat performance (2) ·
Scenario: Segment visitors who wait 6 seconds (2) ·
Segments assigned (admin view) (2) ·
View action maps (2) ·
View segments (2) ·
Web chat lifecycle (2) ·
Web chat overview (2)
Showing below up to 24 results in range #1 to #24.
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A
- ATC/Current/AdminGuide/Action maps
- ATC/Current/AdminGuide/Best practices
- ATC/Current/AdminGuide/Chat offers
- ATC/Current/AdminGuide/Maintain
- ATC/Current/AdminGuide/Monitor web chat performance
- ATC/Current/AdminGuide/Overview action maps
- ATC/Current/AdminGuide/Segment examples
- ATC/Current/AdminGuide/Segments
A cont.
- ATC/Current/AdminGuide/Segments assigned
- ATC/Current/AdminGuide/Web chat lifecycle
- ATC/Current/AdminGuide/Web chat overview
- ATC/Current/Event/6 Secs
D
D cont.
- Draft:ATC/Current/AdminGuide/Monitor web chat performance
- Draft:ATC/Current/AdminGuide/Overview action maps
- Draft:ATC/Current/AdminGuide/Segment examples
- Draft:ATC/Current/AdminGuide/Segments
- Draft:ATC/Current/AdminGuide/Segments assigned
- Draft:ATC/Current/AdminGuide/Web chat lifecycle
- Draft:ATC/Current/AdminGuide/Web chat overview
- Draft:ATC/Current/Event/6 Secs