Drilldown: Article
Article > Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
PureConnect, GenesysCloud, GenesysEngage-cloud
& Dimension :
ActionMaps or
JourneyData or
WebChat
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Action maps overview (2) ·
Additional information (admin view) (2) ·
Create a web chat offer (2) ·
Create an action map (2) ·
Customer summary (admin view) (2) ·
Live Now (2) ·
Monitor web chat performance (2) ·
Searches performed (admin view) (2) ·
Unknown visitors (admin view) (2) ·
View action maps (2) ·
Visit journey map (admin view) (2) ·
Web chat lifecycle (2) ·
Web chat overview (2)
Showing below up to 26 results in range #1 to #26.
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A
- ATC/Current/AdminGuide/Action maps
- ATC/Current/AdminGuide/Additional information
- ATC/Current/AdminGuide/Chat offers
- ATC/Current/AdminGuide/Customer details
- ATC/Current/AdminGuide/Customer journey map
- ATC/Current/AdminGuide/Live Now
- ATC/Current/AdminGuide/Maintain
- ATC/Current/AdminGuide/Monitor web chat performance
- ATC/Current/AdminGuide/Overview action maps
A cont.
- ATC/Current/AdminGuide/Searches performed
- ATC/Current/AdminGuide/Unknown users
- ATC/Current/AdminGuide/Web chat lifecycle
- ATC/Current/AdminGuide/Web chat overview
D
D cont.
- Draft:ATC/Current/AdminGuide/Live Now
- Draft:ATC/Current/AdminGuide/Maintain
- Draft:ATC/Current/AdminGuide/Monitor web chat performance
- Draft:ATC/Current/AdminGuide/Overview action maps
- Draft:ATC/Current/AdminGuide/Searches performed
- Draft:ATC/Current/AdminGuide/Unknown users
- Draft:ATC/Current/AdminGuide/Web chat lifecycle
- Draft:ATC/Current/AdminGuide/Web chat overview