Drilldown: Article
Article > ComingSoon:
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& Dimension :
Journey or
Segments
& PEPageType :
7617f411-2cb3-47cc-b3d8-5c3f8d0e295a or
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About segments (2) ·
Agent and contact center statistics (2) ·
Best practices for segments (2) ·
Capacity rules (2) ·
Examples of segments (2) ·
How APIs work in Genesys Multicloud CX (2) ·
Integrate IWD with Genesys Workforce Management (WFM) (2) ·
Manage segments (2) ·
Scenario: Segment visitors who wait 6 seconds (2) ·
Segments assigned (admin view) (2) ·
Set up IWD (2) ·
View segments (2)
Showing below up to 24 results in range #1 to #24.
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A
- ATC/Current/AdminGuide/About segments
- ATC/Current/AdminGuide/Best practices
- ATC/Current/AdminGuide/Manage segments
- ATC/Current/AdminGuide/Segment examples
- ATC/Current/AdminGuide/Segments
- ATC/Current/AdminGuide/Segments assigned
- ATC/Current/Event/6 Secs
D
D cont.
- Draft:ATC/Current/AdminGuide/Best practices
- Draft:ATC/Current/AdminGuide/Manage segments
- Draft:ATC/Current/AdminGuide/Segment examples
- Draft:ATC/Current/AdminGuide/Segments
- Draft:ATC/Current/AdminGuide/Segments assigned
- Draft:ATC/Current/Event/6 Secs
- Draft:PEC-AS/Current/ManageCC/Agent and contact center statistics
- Draft:PEC-AS/Current/ManageCC/ASCapRules
D cont.
- Draft:PEC-Developer/HIW
- Draft:PEC-IWD/Current/Administrator/IWDIntegrateWFM
- Draft:PEC-IWD/Current/Administrator/IWDSetup