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Article > Product : Agent Setup or Gplus Adapter for WFM or Reporting or Workforce Management & Manual : CX Insights or CXContact or None

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Standalone:
None (32) · No (87) · Yes (49)
productshort:
Draft:GAWFM (1) · Draft:PEC-AS (4) · Draft:PEC-REP (136) · Draft:PEC-WFM (10) · PEC-AS (2) · PEC-REP (7) · PEC-WFM (8)
Platform:
None (44) · GenesysEngage-cloud (124)
ComingSoon:
None (151) · No (17)
Role:
None (158) · Administrator (4) · Administrator, Agent, Supervisor (6)
DisplayName:
Deprecation-AllNotices (5) · Workforce Management Product Alerts (2) · Agent State Details Report (2) · WFM Web Content Accessibility (2) · How Workforce Management works (2) · How Reporting works (2) · How Agent Setup works (2) · Get started with GVP reporting (2) · Get Started with Genesys Pulse (2) · Get started with Genesys CX Insights (2) · Get started with Agent Setup (2) · Genesys Multicloud CX AI-Powered Forecasting (2) · Genesys Forecasting (2) · Deprecation-Genesys Interactive Insights (2) · Deprecation-AI Forecasting (2) · Deprecation-Agent (Classic) UI (2) · Genesys CX Insights Project (2) · Agent Group Membership Details Report (2) · Agent Details Activity Report (2) · Agent Login-Logout Details Report (2)
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TocName:
None (47) · Agent Login-Logout Details Report (2) · How reporting works (2) · How Workforce Management works (2) · Genesys Multicloud CX AI-Powered Forecasting (2) · Agent State Details Report (2) · Genesys Forecasting (2) · Agent Details Activity Report (2) · Agent Group Membership Details Report (2) · WFM Web Content Accessibility (2)
Other values:
Dimension:
None (168)
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Application:
None (158) · Agent Setup (2) · Designer, Platform Administration (2) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2)
UseCase:
None (166) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (168)

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