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Article > Platform
:
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GenesysEngage-onpremises
or
GenesysEngage-onpremises, PureConnect, GenesysCloud
& Manual
:
AdminGuide
or
User
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Use the filters below to narrow your results.
About global settings (2) ·
About web chats (2) ·
Action settings (2) ·
Billing and usage (2) ·
Configure a content offer action map (2) ·
Content offer lifecycle (2) ·
Genesys Predictive Engagement resources for developers (2) ·
Historical Reporting / Genesys CX Insights (1) ·
Journey attributes (1) ·
Journey history data retention period change (2) ·
Limits for Genesys Predictive Engagement and custom event objects (1) ·
Manage outcomes (2) ·
Manage segments (2) ·
Managing Accessibility for Agent Workspace (2) ·
Outcome limitation change (2) ·
Outcome performance (2) ·
Override global frequency capping settings (2) ·
Segment performance (2) ·
Select a schedule (2) ·
Story Points FAQ (1) ·
View audit logs (2)
None (18) ·
About global settings (2) ·
Accessibility for Agent Workspace (2) ·
Billing and usage (2) ·
Configure a content offer action map (2) ·
Journey attributes (1) ·
Outcome performance (2) ·
Override global frequency capping (2) ·
Reporting (1) ·
Segment performance (2) ·
Select a schedule (2) ·
Web chats (2)
Showing below up to 38 results in range #1 to #38.
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A
- ATC/Current/AdminGuide/About global settings
- ATC/Current/AdminGuide/About web chats
- ATC/Current/AdminGuide/Action settings
- ATC/Current/AdminGuide/Configure content offer action map
- ATC/Current/AdminGuide/Content offer lifecycle
- ATC/Current/AdminGuide/Journey outcome report
- ATC/Current/AdminGuide/Journey segment report
- ATC/Current/AdminGuide/JourneyAttributes
- ATC/Current/AdminGuide/Manage outcomes
- ATC/Current/AdminGuide/Manage segments
- ATC/Current/AdminGuide/Override frequency capping
- ATC/Current/AdminGuide/Schedules
- ATC/Current/AdminGuide/Usage
A cont.
- ATC/Current/AdminGuide/View audit logs
- ATC/Data retention change
- ATC/outcome limitation change
- ATC/Predictive Engagement Developers
D
- Draft:ATC/Current/AdminGuide/About global settings
- Draft:ATC/Current/AdminGuide/About web chats
- Draft:ATC/Current/AdminGuide/Action settings
- Draft:ATC/Current/AdminGuide/Configure content offer action map
- Draft:ATC/Current/AdminGuide/Content offer lifecycle
- Draft:ATC/Current/AdminGuide/Journey outcome report
- Draft:ATC/Current/AdminGuide/Journey segment report
- Draft:ATC/Current/AdminGuide/Manage outcomes
- Draft:ATC/Current/AdminGuide/Manage segments
D cont.
- Draft:ATC/Current/AdminGuide/Object limits
- Draft:ATC/Current/AdminGuide/Override frequency capping
- Draft:ATC/Current/AdminGuide/Schedules
- Draft:ATC/Current/AdminGuide/Usage
- Draft:ATC/Current/AdminGuide/View audit logs
- Draft:ATC/Data retention change
- Draft:ATC/outcome limitation change
- Draft:ATC/Predictive Engagement Developers
- Draft:ContentAdmin/Internal/WritersGuide/Story Points FAQ2
- Draft:PEC-AD/ADAccessibility