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Article > Standalone: No & ComingSoon: No & Product : Developer or Genesys Skills Management or Intelligent Workload Distribution

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-Developer (26) · Draft:PEC-GSM (56) · Draft:PEC-IWD (15) · PEC-Developer (11) · PEC-IWD (16)
Platform:
None (45) · GenesysEngage-cloud (78) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1)
ComingSoon: (Click arrow to add another value)
Role:
None (113) · Administrator (4) · Developer (7)
DisplayName:
Prerequisites (3) · None (3)
Other values:
TocName:
None (43) · Prerequisites (3) · Search, display, manage, and update work items (2) · Intelligent Workload Distribution (2) · Interaction namespace (2) · Agent namespace (2) · Media namespace (2) · Monitor work items and emails (2) · Service Client API (2) · Email namespace (2) · Set up IWD (2) · System namespace (2) · Use Workload Manager (2) · View, edit, and create Categories and Rules (2) · View, edit, and create Endpoints (2) · View, edit, and create Prioritization schemas (2) · Frequently Asked Questions (2) · Voice namespace (2) · Configuration namespace (2)
Other values:
Dimension:
None (122) · Journey (2)
Product: (Click arrow to add another value)
Manual:
ADInst (4) · Admin (1) · Administrator (18) · AIUG (14) · AzInst (2) · IWDDMPEGuide (6) · IWDPEGuide (7) · KBA (10) · Loc (3) · PDNAA (5) · PDNAM (11) · PDNAU (2) · SCAPI (22) · SOO (4) · WebAPIs (15)
Application:
None (124)
UseCase:
None (124)
PEPageType:
None (111) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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