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Article > Platform :
Genesys Multicloud CX or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
PureConnect, GenesysCloud, GenesysEngage-cloud or
PureConnect, GenesysEngage-cloud
& Dimension :
ActionMaps or
Outcomes or
Segments
& Application:
None
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Scenario: Segment visitors who wait 6 seconds (2) ·
Segments assigned (admin view) (2) ·
View action maps (2) ·
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View segments (2)
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