Cloud Data Download Service API

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This topic is part of the manual Genesys Multicloud CX Web-based API Reference for version Current of Developer.



Warning
The Cloud Data Download Service API has been deprecated, and should be replaced by the User Data Management API. This page remains only as a reference for legacy users.

Base path: /data-download

GET
/v3/cipher
Get certificate information
Responses
Code Reason
200 Ok 
{
  "ccid": "string",
  "name": "string",
  "size": 0,
  "lastModified": "string"
}
CertificateInfo
ccid (string):
name (string):
size (integer):
lastModified (string):
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/cipher?"
POST
/v3/cipher/{certificatefilename}
POST the specified certificate
Parameters
Name Default Description Parameter Type Data Type Required
certificatefilename path string true
file formData file
Responses
Code Reason
201 Created 
"string"
400 Bad Request
Usage
curl -X POST
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/cipher/{certificatefilename}?"
GET
/v3/data/job-statuses
Get list of job statuses
Responses
Code Reason
200 Ok 
[
  {
    "label": "string",
    "value": "string"
  }
]
KeyValueItem
label (string):
value (string):
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/data/job-statuses?"
GET
/v3/data/sources
Get list of sources
Responses
Code Reason
200 Ok 
[
  {
    "label": "string",
    "value": "string"
  }
]
KeyValueItem
label (string):
value (string):
204 No Content
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/data/sources?"
GET
/v3/data/sub-types
Get list of data subtypes
Parameters
Name Default Description Parameter Type Data Type Required
source Filter data sub types by source query string
dataType Filter data types by type query string
Responses
Code Reason
200 Ok 
[
  {
    "name": "string",
    "displayName": "string",
    "source": "string",
    "dataType": "string",
    "enabled": true
  }
]
SubType
name (string):
displayName (string):
source (string):
dataType (string):
enabled (boolean):
204 No Content
400 Bad Request
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/data/sub-types?source=string&dataType=string"
GET
/v3/data/types
Get list of types
Parameters
Name Default Description Parameter Type Data Type Required
source Filter data types by source query string
Responses
Code Reason
200 Ok 
[
  {
    "name": "string",
    "source": "string"
  }
]
DataType
name (string):
source (string):
204 No Content
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/data/types?source=string"
GET
/v3/file-metadatas
Get list of files metadata
Parameters
Name Default Description Parameter Type Data Type Required
descAsc Specifies the sort order of orderField. False for ascending order, true for descending query boolean
orderField By which field to order query string
startDate startDate query string
endDate Filter to which upload date query string
name Filter that file name contains query string
jobTitle Filter that job title contains query string
type Filter that file type contains query string
from 0 Index of the first item to return query integer
size 999999999 Maximum number of items to return query integer
Responses
Code Reason
200 Ok 
{
  "count": 0,
  "from": 0,
  "items": [

  ],
  "size": 0
}
PagedResponse
count (integer):
from (integer):
items (array:object):
size (integer):
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/file-metadatas?descAsc=true&orderField=string&startDate=string&endDate=string&name=string&jobTitle=string&type=string&from=0&size=0"
GET
/v3/files
Get the list of pre-signed url for specified files list
The maximum number of files is limited to 100. Also if some files cannot be found HTTP 404 is returned with a list of the files that weren’t found as json array in the body.
Parameters
Name Default Description Parameter Type Data Type Required
filename A comma-separated list of file names query string
Responses
Code Reason
200 Ok 
{
  "path": "string"
}
PreSignedUri
path (string):
400 Bad Request
404 File Not Found 
[
  {
    "path": "string"
  }
]
PreSignedUri
path (string):
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/files?filename=string"
DELETE
/v3/files
Delete the specified files list
In case if some files cannot be deleted internal server error is returned with a list of files that weren’t deleted as json array in the body.
Parameters
Name Default Description Parameter Type Data Type Required
filename A comma-separated list of file names query string true
Responses
Code Reason
204 No Content
Usage
curl -X DELETE
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/files?filename=string"
GET
/v3/files/{filename}
Get the specified file
Parameters
Name Default Description Parameter Type Data Type Required
filename The name of the file path string true
Responses
Code Reason
303 See Other
404 File Not Found
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/files/{filename}?"
DELETE
/v3/files/{filename}
Delete the specified file
Parameters
Name Default Description Parameter Type Data Type Required
filename The name of the file path string true
Responses
Code Reason
204 No Content
Usage
curl -X DELETE
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/files/{filename}?"
GET
/v3/version
Get version information
Responses
Code Reason
200 Ok 
{
  "version": "string",
  "buildNumber": "string",
  "changeset": "string",
  "name": "string"
}
VersionInfo
version (string):
buildNumber (string):
changeset (string):
name (string):
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v3/version?"
GET
/v4/export/history
Get list of jobs info
Parameters
Name Default Description Parameter Type Data Type Required
descAsc Specifies the sort order of orderField. False for ascending order, true for descending query boolean
orderField By which field to order query string
title Filter that title contains query string
fileName Filter that file name contains query string
type Filter that type contains query string
status Filter that file name contains query string
from 0 Index of the first item to return query integer
size 999999999 Maximum number of items to return query integer
Responses
Code Reason
200 Ok 
{
  "count": 0,
  "from": 0,
  "items": [

  ],
  "size": 0
}
PagedResponse
count (integer):
from (integer):
items (array:object):
size (integer):
204 No Content
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/history?descAsc=true&orderField=string&title=string&fileName=string&type=string&status=string&from=0&size=0"
DELETE
/v4/export/history
Delete the specified jobs list
In case if some jobs cannot be deleted internal server error is returned with a list of jobs that weren't deleted as json array in the body. A job with status in progress cannot be deleted.
Parameters
Name Default Description Parameter Type Data Type Required
jobIDs A comma-separated list of job IDs query string true
Responses
Code Reason
204 No Content
400 Bad Request
Usage
curl -X DELETE
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/history?jobIDs=string"
GET
/v4/export/history/{id}
Get specified jobs history
Parameters
Name Default Description Parameter Type Data Type Required
id The id of the job path string true
Responses
Code Reason
200 Ok 
{
  "id": 0,
  "type": "string",
  "source": "string",
  "title": "string",
  "fileSplitSize": "string",
  "fileName": "string",
  "fileSize": 0,
  "status": "string",
  "createdDate": "string",
  "dateFrom": "string",
  "dateTo": "string",
  "description": "string",
  "media": [

  ],
  "progress": 0,
  "parentId": 0
}
JobInfo
id (integer):
type (string):
source (string):
title (string):
fileSplitSize (string):
filename (string):
fileSize (integer):
status (string):
createdDate (string):
dateFrom (string):
dateTo (string):
description (string):
media (array:string):
progress (integer):
parentId (integer):
400 Bad Request
404 ManualJob Not Found
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/history/{id}?"
DELETE
/v4/export/history/{id}
Delete the specified job
A job in progress can not be deleted.
Parameters
Name Default Description Parameter Type Data Type Required
id The id of the job path string true
Responses
Code Reason
204 No Content
400 Bad Request
Usage
curl -X DELETE
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/history/{id}?"
GET
/v4/export/history/{id}/progress
Get currently running job completion progress
Return value is between 0 and 100 percent.
Parameters
Name Default Description Parameter Type Data Type Required
id The id of the job history path string true
Responses
Code Reason
200 Ok 
{
  "progress": 0,
  "status": "string"
}
JobProgress
progress (integer):
status (string):
400 Bad Request
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/history/{id}/progress?"
GET
/v4/export/jobs
Get list of jobs info
Parameters
Name Default Description Parameter Type Data Type Required
descAsc Specifies the sort order of orderField. False for ascending order, true for descending query boolean
orderField By which field to order query string
title Filter that title contains query string
type Filter that type contains query string
scheduleType Filter that file name contains query string
suspend Filter that schedule type contains query boolean
from 0 Index of the first item to return query integer
size 999999999 Maximum number of items to return query integer
Responses
Code Reason
200 Ok 
{
  "count": 0,
  "from": 0,
  "items": [

  ],
  "size": 0
}
PagedResponse
count (integer):
from (integer):
items (array:object):
size (integer):
204 No Content
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/jobs?descAsc=true&orderField=string&title=string&type=string&scheduleType=string&suspend=true&from=0&size=0"
POST
/v4/export/jobs
Save specified manualJob
Parameters
Name Default Description Parameter Type Data Type Required
body body 
{
  "source": "string",
  "title": "string",
  "timeFrame": {
    "all": true,
    "dateFrom": "string",
    "dateTo": "string"
  },
  "fileSplitSize": "string",
  "description": "string",
  "schedulerParam": {
    "immediately": true,
    "cron": "string",
    "runs": "string",
    "startDate": "string"
  },
  "jobParams": {
    "fileSplitSize": "string",
    "type": "string",
    "media": [

    ]
  },
  "suspended": "string"
}
TimeFrame
all (boolean, optional):
dateFrom (string, optional):
dateTo (string, optional):
SchedulerParam
immediately (boolean, optional):
cron (string, optional):
runs (string, optional):
startDate (string, optional):
UcsJobParams
fileSplitSize (string, optional):
type (string, required):
media (array:string, required):
Job
source (string, required): source of job
title (string, required): title of job
timeFrame (TimeFrame, required): export time parameter of job
fileSplitSize (string, optional): size of splitted file
description (string, optional): A description
schedulerParam (SchedulerParam, required): scheduler parameter of job
jobParams (UcsJobParams, required): parameters of job
suspended (string, required): suspended job
Responses
Code Reason
202 Accepted 
{
  "id": 0,
  "type": "string",
  "source": "string",
  "title": "string",
  "fileSplitSize": "string",
  "fileName": "string",
  "fileSize": 0,
  "status": "string",
  "createdDate": "string",
  "dateFrom": "string",
  "dateTo": "string",
  "description": "string",
  "media": [

  ],
  "progress": 0,
  "parentId": 0
}
JobInfo
id (integer):
type (string):
source (string):
title (string):
fileSplitSize (string):
fileName (string):
fileSize (integer):
status (string):
createdDate (string):
dateFrom (string):
dateTo (string):
description (string):
media (array:string):
progress (integer):
parentId (integer):
400 Bad Request
Usage
curl -X POST
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"
-d '{
  "source": "string",
  "title": "string",
  "timeFrame": {
    "all": true,
    "dateFrom": "string",
    "dateTo": "string"
  },
  "fileSplitSize": "string",
  "description": "string",
  "schedulerParam": {
    "immediately": true,
    "cron": "string",
    "runs": "string",
    "startDate": "string"
  },
  "jobParams": {
    "fileSplitSize": "string",
    "type": "string",
    "media": [

    ]
  },
  "suspended": "string"
}'
"https://api-demo.com/data-download/v4/export/jobs?"
DELETE
/v4/export/jobs
Delete the specified jobs list
In case if some jobs cannot be deleted internal server error is returned with a list of jobs that weren't deleted as json array in the body. A job with status in progress cannot be deleted.
Parameters
Name Default Description Parameter Type Data Type Required
jobIDs A comma-separated list of job IDs query string true
Responses
Code Reason
204 No Content
400 Bad Request
Usage
curl -X DELETE
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/jobs?jobIDs=string"
POST
/v4/export/jobs/cancel/{id}
Cancel running
Parameters
Name Default Description Parameter Type Data Type Required
id The id of the job path string true
Responses
Code Reason
200 Ok
400 Bad Request
404 Not Found
Usage
curl -X POST
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/jobs/cancel/{id}?"
POST
/v4/export/jobs/resume/{id}
Save specified manualJob
Parameters
Name Default Description Parameter Type Data Type Required
id The id of the job path string true
Responses
Code Reason
200 Ok 
{
  "id": 0,
  "type": "string",
  "source": "string",
  "title": "string",
  "fileSplitSize": "string",
  "fileName": "string",
  "fileSize": 0,
  "status": "string",
  "createdDate": "string",
  "dateFrom": "string",
  "dateTo": "string",
  "description": "string",
  "media": [

  ],
  "progress": 0,
  "parentId": 0
}
JobInfo
id (integer):
type (string):
source (string):
title (string):
fileSplitSize (string):
fileName (string):
fileSize (integer):
status (string):
createdDate (string):
dateFrom (string):
dateTo (string):
description (string):
media (array:string):
progress (integer):
parentId (integer):
400 Bad Request
404 Job Not Found
Usage
curl -X POST
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/jobs/resume/{id}?"
POST
/v4/export/jobs/suspend/{id}
Save specified manualJob
Parameters
Name Default Description Parameter Type Data Type Required
id The id of the job path string true
Responses
Code Reason
200 Ok 
{
  "id": 0,
  "type": "string",
  "source": "string",
  "title": "string",
  "fileSplitSize": "string",
  "fileName": "string",
  "fileSize": 0,
  "status": "string",
  "createdDate": "string",
  "dateFrom": "string",
  "dateTo": "string",
  "description": "string",
  "media": [

  ],
  "progress": 0,
  "parentId": 0
}
JobInfo
id (integer):
type (string):
source (string):
title (string):
fileSplitSize (string):
fileName (string):
fileSize (integer):
status (string):
createdDate (string):
dateFrom (string):
dateTo (string):
description (string):
media (array:string):
progress (integer):
parentId (integer):
400 Bad Request
404 Job Not Found
Usage
curl -X POST
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/jobs/suspend/{id}?"
GET
/v4/export/jobs/{id}
Get specified job
Parameters
Name Default Description Parameter Type Data Type Required
id The id of the job path string true
Responses
Code Reason
200 Ok 
{
  "id": 0,
  "type": "string",
  "source": "string",
  "title": "string",
  "fileSplitSize": "string",
  "fileName": "string",
  "fileSize": 0,
  "status": "string",
  "createdDate": "string",
  "dateFrom": "string",
  "dateTo": "string",
  "description": "string",
  "media": [

  ],
  "progress": 0,
  "parentId": 0
}
JobInfo
id (integer):
type (string):
source (string):
title (string):
fileSplitSize (string):
fileName (string):
fileSize (integer):
status (string):
createdDate (string):
dateFrom (string):
dateTo (string):
description (string):
media (array:string):
progress (integer):
parentId (integer):
400 Bad Request
404 ManualJob Not Found
Usage
curl -X GET
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/jobs/{id}?"
PUT
/v4/export/jobs/{id}
Save specified manualJob
Parameters
Name Default Description Parameter Type Data Type Required
id path string true
body body 
{
  "source": "string",
  "title": "string",
  "timeFrame": {
    "all": true,
    "dateFrom": "string",
    "dateTo": "string"
  },
  "fileSplitSize": "string",
  "description": "string",
  "schedulerParam": {
    "immediately": true,
    "cron": "string",
    "runs": "string",
    "startDate": "string"
  },
  "jobParams": {
    "fileSplitSize": "string",
    "type": "string",
    "media": [

    ]
  },
  "suspended": "string"
}
TimeFrame
all (boolean, optional):
dateFrom (string, optional):
dateTo (string, optional):
SchedulerParam
immediately (boolean, optional):
cron (string, optional):
runs (string, optional):
startDate (string, optional):
UcsJobParams
fileSplitSize (string, optional):
type (string, required):
media (array:string, required):
Job
source (string, required): source of job
title (string, required): title of job
timeFrame (TimeFrame, required): export time parameter of job
fileSplitSize (string, optional): size of splitted file
description (string, optional): A description
schedulerParam (SchedulerParam, required): scheduler parameter of job
jobParams (UcsJobParams, required): parameters of job
suspended (string, required): suspended job
Responses
Code Reason
200 Ok 
{
  "id": 0,
  "type": "string",
  "source": "string",
  "title": "string",
  "fileSplitSize": "string",
  "fileName": "string",
  "fileSize": 0,
  "status": "string",
  "createdDate": "string",
  "dateFrom": "string",
  "dateTo": "string",
  "description": "string",
  "media": [

  ],
  "progress": 0,
  "parentId": 0
}
JobInfo
id (integer):
type (string):
source (string):
title (string):
fileSplitSize (string):
fileName (string):
fileSize (integer):
status (string):
createdDate (string):
dateFrom (string):
dateTo (string):
description (string):
media (array:string):
progress (integer):
parentId (integer):
400 Bad Request
404 Job Not Found
Usage
curl -X PUT
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"
-d '{
  "source": "string",
  "title": "string",
  "timeFrame": {
    "all": true,
    "dateFrom": "string",
    "dateTo": "string"
  },
  "fileSplitSize": "string",
  "description": "string",
  "schedulerParam": {
    "immediately": true,
    "cron": "string",
    "runs": "string",
    "startDate": "string"
  },
  "jobParams": {
    "fileSplitSize": "string",
    "type": "string",
    "media": [

    ]
  },
  "suspended": "string"
}'
"https://api-demo.com/data-download/v4/export/jobs/{id}?"
DELETE
/v4/export/jobs/{id}
Delete the specified job
A job in progress can not be deleted.
Parameters
Name Default Description Parameter Type Data Type Required
id The id of the job path string true
Responses
Code Reason
204 No Content
400 Bad Request
Usage
curl -X DELETE
-H "x-api-key: your_API_key"
-H "Content-Type: application/json"

"https://api-demo.com/data-download/v4/export/jobs/{id}?"
Retrieved from "https://all.docs.genesys.com/PEC-Developer/Current/WebAPIs/Data-download (2025-10-27 07:35:32)"
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