Slots

A Slot is a specific piece of information that can be derived from an utterance and mapped to an entity.

Add a slot

You can add slots to an utterance in two ways: from the Slots tab or from the Utterance tab.

• From the Slots tab, click Add Slot.
• Enter a name to identify the slot.
• Select an entity for the slot name. You can choose from a predefined slot type or any custom slot type.
• Check Slot Required if you want this slot to be mandatory in the utterance.
• Enter the prompt to be displayed to the user. Add more prompts, if needed.
• Click Save.

To add slots from the Utterance tab, select and click a word or phrase that will be extracted as a slot value and select Add New Slot.

Add a custom slot type

• Click Add Slot Type from the Slot Types page. or click Add Slot Type in the left pane.
• Enter a name for the custom slot type and click Save.
• Type a value for the custom entity and press Enter.
• Add more entity values as needed.

Map a slot

After you define slots, you can map specific words to corresponding entities, and Dialog Engine will pick up those slot values.

• In the Utterances tab, double-click a specific word/phrase in an utterance.
• Choose a slot name from the Select Slot menu. The selected word/phrase is now indicated as a slot value by a colored underline for the phrase.
• Click Save to save the changes to your bot.

Modify a slot's information

You can modify any of the slot information by selecting a slot from the Slots tab and clicking the Edit button.

Delete a slot

You can delete a slot by selecting a slot from the Slots tab and clicking the Delete button.