Difference between revisions of "UseCases/Current/PureConnect/Maturity"

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(Created page with "File:MaturityLevel1.png __TOC__ ==Inbound Use Cases== <table class="wikitable" style="vertical-align:text-top"> <tr> <th>Consistent</th> <th>Defined</th> <th>Differentiate...")
 
 
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[[File:MaturityLevel1.png]]
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[[File:MaturityLevels.png]]
 
__TOC__
 
__TOC__
 
==Inbound Use Cases==
 
==Inbound Use Cases==
 
<table class="wikitable" style="vertical-align:text-top">
 
<table class="wikitable" style="vertical-align:text-top">
 
<tr>
 
<tr>
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<th>Consistent</th>
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<th>Level 1</th>
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<th>Defined</th>
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<th>Level 2</th>
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<th>Differentiated</th>
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<th>Level 3</th>
 
</tr>
 
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<tr>
 
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|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Inbound" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Inbound" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|format=ul
 
|format=ul
−
|default=No use cases with Consistent maturity for this product category.
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|default=No use cases with Level 1 maturity for this product category.
 
|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|}}
 
|}}
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
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|default=No use cases with Defined maturity for this product category.}}</td>
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|default=No use cases with Level 2 maturity for this product category.}}</td>
 
<td style="vertical-align:top">{{#cargo_query:
 
<td style="vertical-align:top">{{#cargo_query:
 
tables=SMART_UseCase,SMART_Meta
 
tables=SMART_UseCase,SMART_Meta
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Differentiated maturity for this product category.}}</td>
+
|default=No use cases with Level 3 maturity for this product category.}}</td>
 
</tr>
 
</tr>
 
</table>
 
</table>
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<table class="wikitable" style="vertical-align:text-top">
 
<table class="wikitable" style="vertical-align:text-top">
 
<tr>
 
<tr>
−
<th>Consistent</th>
+
<th>Level 1</th>
−
<th>Defined</th>
+
<th>Level 2</th>
−
<th>Differentiated</th>
+
<th>Level 3</th>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
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|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Digital" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Digital" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|format=ul
 
|format=ul
−
|default=No use cases with Consistent maturity for this product category.
+
|default=No use cases with Level 1 maturity for this product category.
 
|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|}}
 
|}}
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Defined maturity for this product category.}}</td>
+
|default=No use cases with Level 2 maturity for this product category.}}</td>
 
<td style="vertical-align:top">{{#cargo_query:
 
<td style="vertical-align:top">{{#cargo_query:
 
tables=SMART_UseCase,SMART_Meta
 
tables=SMART_UseCase,SMART_Meta
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Differentiated maturity for this product category.}}</td>
+
|default=No use cases with Level 3 maturity for this product category.}}</td>
 
</tr>
 
</tr>
 
</table>
 
</table>
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<table class="wikitable" style="vertical-align:text-top">
 
<table class="wikitable" style="vertical-align:text-top">
 
<tr>
 
<tr>
−
<th>Consistent</th>
+
<th>Level 1</th>
−
<th>Defined</th>
+
<th>Level 2</th>
−
<th>Differentiated</th>
+
<th>Level 3</th>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
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|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Outbound" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Outbound" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|format=ul
 
|format=ul
−
|default=No use cases with Consistent maturity for this product category.
+
|default=No use cases with Level 1 maturity for this product category.
 
|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|}}
 
|}}
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Defined maturity for this product category.}}</td>
+
|default=No use cases with Level 2 maturity for this product category.}}</td>
 
<td style="vertical-align:top">{{#cargo_query:
 
<td style="vertical-align:top">{{#cargo_query:
 
tables=SMART_UseCase,SMART_Meta
 
tables=SMART_UseCase,SMART_Meta
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Differentiated maturity for this product category.}}</td>
+
|default=No use cases with Level 3 maturity for this product category.}}</td>
 
</tr>
 
</tr>
 
</table>
 
</table>
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<table class="wikitable" style="vertical-align:text-top">
 
<table class="wikitable" style="vertical-align:text-top">
 
<tr>
 
<tr>
−
<th>Consistent</th>
+
<th>Level 1</th>
−
<th>Defined</th>
+
<th>Level 2</th>
−
<th>Differentiated</th>
+
<th>Level 3</th>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
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|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Open Platform" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Open Platform" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|format=ul
 
|format=ul
−
|default=No use cases with Consistent maturity for this product category.
+
|default=No use cases with Level 1 maturity for this product category.
 
|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|}}
 
|}}
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Defined maturity for this product category.}}</td>
+
|default=No use cases with Level 2 maturity for this product category.}}</td>
 
<td style="vertical-align:top">{{#cargo_query:
 
<td style="vertical-align:top">{{#cargo_query:
 
tables=SMART_UseCase,SMART_Meta
 
tables=SMART_UseCase,SMART_Meta
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Differentiated maturity for this product category.}}</td>
+
|default=No use cases with Level 3 maturity for this product category.}}</td>
 
</tr>
 
</tr>
 
</table>
 
</table>
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<table class="wikitable" style="vertical-align:text-top">
 
<table class="wikitable" style="vertical-align:text-top">
 
<tr>
 
<tr>
−
<th>Consistent</th>
+
<th>Level 1</th>
−
<th>Defined</th>
+
<th>Level 2</th>
−
<th>Differentiated</th>
+
<th>Level 3</th>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
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|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Self-Service and Automation" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Self-Service and Automation" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|format=ul
 
|format=ul
−
|default=No use cases with Consistent maturity for this product category.
+
|default=No use cases with Level 1 maturity for this product category.
 
|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|}}
 
|}}
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Defined maturity for this product category.}}</td>
+
|default=No use cases with Level 2 maturity for this product category.}}</td>
 
<td style="vertical-align:top">{{#cargo_query:
 
<td style="vertical-align:top">{{#cargo_query:
 
tables=SMART_UseCase,SMART_Meta
 
tables=SMART_UseCase,SMART_Meta
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Differentiated maturity for this product category.}}</td>
+
|default=No use cases with Level 3 maturity for this product category.}}</td>
 
</tr>
 
</tr>
 
</table>
 
</table>
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<table class="wikitable" style="vertical-align:text-top">
 
<table class="wikitable" style="vertical-align:text-top">
 
<tr>
 
<tr>
−
<th>Consistent</th>
+
<th>Level 1</th>
−
<th>Defined</th>
+
<th>Level 2</th>
−
<th>Differentiated</th>
+
<th>Level 3</th>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
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|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Workforce Engagement" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|where=MaturityLevel="Consistent" AND (Offering="PureConnect") AND Solution="Workforce Engagement" AND SMART_UseCase._pageNamespace="{{#switch:{{#explode:{{FULLPAGENAME}}|:|0}}|Draft=620|#default=0}}" AND MintyDocsVersion!="Archive"
 
|format=ul
 
|format=ul
−
|default=No use cases with Consistent maturity for this product category.
+
|default=No use cases with Level 1 maturity for this product category.
 
|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|}}
 
|}}
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Defined maturity for this product category.}}</td>
+
|default=No use cases with Level 2 maturity for this product category.}}</td>
 
<td style="vertical-align:top">{{#cargo_query:
 
<td style="vertical-align:top">{{#cargo_query:
 
tables=SMART_UseCase,SMART_Meta
 
tables=SMART_UseCase,SMART_Meta
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|group by=SMART_Meta.ID
 
|group by=SMART_Meta.ID
 
|format=ul
 
|format=ul
−
|default=No use cases with Differentiated maturity for this product category.}}</td>
+
|default=No use cases with Level 3 maturity for this product category.}}</td>
 
</tr>
 
</tr>
 
</table>
 
</table>

Latest revision as of 15:16, October 4, 2022

This topic is part of the manual PureConnect Use Cases for version Current of Genesys Use Cases.

MaturityLevels.png

Inbound Use Cases[ | edit source]

Level 1 Level 2 Level 3
No use cases with Level 3 maturity for this product category.

Digital[ | edit source]

Level 1 Level 2 Level 3

Outbound[ | edit source]

Level 1 Level 2 Level 3
No use cases with Level 2 maturity for this product category. No use cases with Level 3 maturity for this product category.

Open Platform[ | edit source]

Level 1 Level 2 Level 3
No use cases with Level 1 maturity for this product category. No use cases with Level 3 maturity for this product category.

Self-Service and Automation[ | edit source]

Level 1 Level 2 Level 3

Workforce Engagement[ | edit source]

Level 1 Level 2 Level 3


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