Difference between revisions of "PEC-ROU"

Revision as of 18:31, July 29, 2022

Click on any of the following to see the documentation for that version:

How it works

Release Notes

Administrator

User's Guides

@@ Line 1: / Line 1: @@
 {{MintyDocsProduct
-|displayname=Routing
+|displayname=Routing and Designer
 |previewers=ROUPreview, Ssaxena, Gayetri
 |contentarea=Genesys Multicloud CX
 |landingpage=No
 |definition=Routing in Genesys Multicloud CX is an omnichannel solution that enables you to craft applications that handle voice, chat, email, workitem and social media interactions.
+Designer provides an easy-to-use interface to create and deploy your applications, and has highly functional blocks that enable common tasks in a simple and straightforward manner. For example, there are blocks for building menus, playing messages, setting up decision points, routing interactions to agents, and offering surveys.
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
@@ Line 13: / Line 16: @@
 }}{{MintyDocsProductLandingSections
 |Type=Release Notes
-|Description=*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/Designer Designer]
+|Description=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=Designer}}
 *[https://docs.genesys.com/Documentation/PSAAS/latest/RN/GPR Predictive Routing Core Platform]
 |Columns=No