From Genesys Documentation
m (Text replacement - "Genesys Engage" to "Genesys Multicloud CX") |
m (Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX") |
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|displayname=Routing | |displayname=Routing | ||
|previewers=ROUPreview, Ssaxena, Gayetri | |previewers=ROUPreview, Ssaxena, Gayetri | ||
| − | |contentarea=Multicloud | + | |contentarea=Genesys Multicloud CX |
|landingpage=No | |landingpage=No | ||
|definition=Routing in Genesys Multicloud CX is an omnichannel solution that enables you to craft applications that handle voice, chat, email, workitem and social media interactions. | |definition=Routing in Genesys Multicloud CX is an omnichannel solution that enables you to craft applications that handle voice, chat, email, workitem and social media interactions. | ||
Revision as of 20:47, January 17, 2022
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