From Genesys Documentation
m (Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2") |
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|Title=Get started | |Title=Get started | ||
|Description= | |Description= | ||
| − | |Links=*{{Link-AnywhereElse|product=PEC-Admin|version=Current|manual=Admin|topic=Get_started|display text=Get started with | + | |Links=*{{Link-AnywhereElse|product=PEC-Admin|version=Current|manual=Admin|topic=Get_started|display text=Get started with Genesys Engage}} |
*{{Link-AnywhereElse|product=PEC-Admin|version=Current|manual=Admin}} | *{{Link-AnywhereElse|product=PEC-Admin|version=Current|manual=Admin}} | ||
*{{Link-AnywhereElse|product=PEC-Admin|version=Current|manual=Admin|topic=SSO|display text=Single sign-on}} | *{{Link-AnywhereElse|product=PEC-Admin|version=Current|manual=Admin|topic=SSO|display text=Single sign-on}} | ||
Revision as of 12:04, July 15, 2020
This is a draft page; the published version of this page can be found at PEC-Admin.
Release Notes
Manage your contact center
Set up outbound campaigns
Route interactions to agents
Recording, Quality Management and Speech Analytics
Manage your workforce
Connect with customers later
Integrate with third-party applications
Set up and use intelligent Workload Distribution
Understand how iWD works. Provision and configure it. Search for, display, manage, update and monitor workitems.