From Genesys Documentation
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| − | |Columns= | + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|display text=Gplus Adapter for Microsoft Dynamics 365 Administrator's Guide}} |
| + | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|display text=Gplus Adapter for ServiceNow Administrator's Guide}} | ||
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Revision as of 16:59, May 18, 2020
This is a draft page; the published version of this page can be found at PEC-Admin.
Release Notes
Manage your contact center
Set up outbound campaigns
Route interactions to agents
Recording, Quality Management and Speech Analytics
Manage your workforce
Connect with customers later
Integrate with third-party applications
Set up and use intelligent Workload Distribution
Understand how iWD works. Provision and configure it. Search for, display, manage, update and monitor workitems.