From Genesys Documentation
Jump to: navigation, search
m (Text replacement - "PureEngage" to "Genesys Engage")
 
(8 intermediate revisions by 6 users not shown)
Line 1: Line 1:
 
{{MintyDocsProduct
 
{{MintyDocsProduct
−
|WithTabber=
 
−
|UserFunctions=
 
 
|displayname=Developer
 
|displayname=Developer
−
|contentarea=Genesys Engage Multicloud
+
|contentarea=Genesys Multicloud CX
 
|landingpage=No
 
|landingpage=No
 
|definition=A developer creates web and desktop applications that connect to Genesys resources. They use Genesys web APIs, client libraries and JavaScript APIs to build applications that meet custom business needs. As a developer, you can enable co-browse on your website, provide chat capabilities, create your own agent desktop, provision your contact center, manage callbacks, submit workitems from third-party systems, read statistics and manage outbound campaigns.
 
|definition=A developer creates web and desktop applications that connect to Genesys resources. They use Genesys web APIs, client libraries and JavaScript APIs to build applications that meet custom business needs. As a developer, you can enable co-browse on your website, provide chat capabilities, create your own agent desktop, provision your contact center, manage callbacks, submit workitems from third-party systems, read statistics and manage outbound campaigns.
−
|Platform=GenesysEngage-onpremises
 
 
|ComingSoon=No
 
|ComingSoon=No
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
−
|Platform=GenesysEngage-onpremises
+
|Platform=GenesysEngage-cloud
 
|Type=Get Started
 
|Type=Get Started
 
|Title=How it works
 
|Title=How it works
−
|Description=
+
|Links={{Link-Standalone|topic=PEC-Developer/HIW|display text=How APIs work in Genesys Multicloud CX}}
−
|Links={{Link-Standalone|topic=PEC-Developer/HIW}}
 
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
−
|Platform=GenesysEngage-onpremises
+
|Platform=GenesysEngage-cloud
 
|Type=Developer Resources
 
|Type=Developer Resources
−
|Title=Genesys Engage Cloud APIs
+
|Title=Genesys Multicloud CX APIs
−
|Description=
+
|Links=*{{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=WebAPIs}}
−
|Links=*[https://developer.genesyscloud.com/ Genesys Engage Cloud Developer Center]
+
*[https://developer.genhtcc.com/client-libraries/ Genesys Multicloud CX Client LIbraries]
 +
*[https://developer.genhtcc.com/tutorials/ Genesys Multicloud CX Tutorials]
 
*{{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|display text=Service Client API}}
 
*{{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|display text=Service Client API}}
−
*[https://docs.genesys.com/Documentation/PSAAS/latest/RN/API Genesys Engage Cloud APIs Release Notes]
+
*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=APIs}}
−
|Columns=
 
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
−
|Platform=GenesysEngage-onpremises
+
|Platform=GenesysEngage-cloud
 
|Type=Developer Resources
 
|Type=Developer Resources
 
|Title=Widgets
 
|Title=Widgets
−
|Description=
+
|Links=*[[WID|Widgets]]
−
|Links=*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WebChat-combined|display text=WebChat Widgets}}
+
*[https://all.docs.genesys.com/ReleaseNotes/Current/GenesysEngage-cloud/Genesys_Widgets Widgets Release Notes]
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WebChatService-combined|display text=WebChat Widget Service}}
 
−
*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GW Widgets Release Notes]
 
−
|Columns=
 
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
−
|Platform=GenesysEngage-onpremises
+
|Platform=GenesysEngage-cloud
 
|Type=Developer Resources
 
|Type=Developer Resources
 
|Title=Co-browse
 
|Title=Co-browse
−
|Description=
 
 
|Links=*{{#mintydocs_link:product=PEC-Cobrowse|display text=Co-browse}}
 
|Links=*{{#mintydocs_link:product=PEC-Cobrowse|display text=Co-browse}}
 
*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/Cobrowse Co-browse Release Notes]
 
*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/Cobrowse Co-browse Release Notes]
−
|Columns=
 
−
}}{{MintyDocsProductLandingSections
 
−
|Platform=GenesysEngage-onpremises
 
−
|Type=Developer Resources
 
−
|Title=
 
−
|Description=
 
−
|Links={{Link-Standalone|topic=PEC-Developer/DeveloperSandbox}}
 
−
|Columns=
 
 
}}
 
}}
 +
|Platform=GenesysEngage-cloud
 
}}
 
}}

Latest revision as of 05:01, November 26, 2023

Click on any of the following to see the documentation for that version:

GetStarted.png

How it works

How APIs work in Genesys Multicloud CX

DeveloperResources.png

Genesys Multicloud CX APIs

DeveloperResources.png

Widgets

DeveloperResources.png

Co-browse

Retrieved from "https://all.docs.genesys.com/PEC-Developer (2024-11-09 15:02:16)"
Comments or questions about this documentation? Contact us for support!