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(Undo revision 85295 by Julie.munn@genesys.com (talk))
(Tag: Undo)
m (Text replacement - "Genesys Engage" to "Genesys Multicloud CX")
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|contentarea=Multicloud
 
|contentarea=Multicloud
 
|landingpage=No
 
|landingpage=No
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|definition=Routing in Genesys Engage is an omnichannel solution that enables you to craft applications that handle voice, chat, email, workitem and social media interactions.
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|definition=Routing in Genesys Multicloud CX is an omnichannel solution that enables you to craft applications that handle voice, chat, email, workitem and social media interactions.
 
|ComingSoon=No
 
|ComingSoon=No
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections

Revision as of 21:13, November 9, 2021

Click on any of the following to see the documentation for that version:

GetStarted.png

How it works

How routing works

ReleaseNotes.png

Release Notes

InstallConfig.png

Administrator

AgentLanding.png

User's Guides

Retrieved from "https://all.docs.genesys.com/PEC-ROU (2025-06-22 02:11:34)"
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