Drilldown: SMART UseCase

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SMART UseCase > Optional : CE02 or CE22 or CE27 or None & DocVersion : v 1.0.2 or v 1.0.3 or v 1.2.3

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MintyDocsVersion:
Current (24)
MintyDocsProduct:
Genesys Use Cases (24)
MintyDocsManual:
GenesysCloud (4) · GenesysEngage-onpremises (16) · PureConnect (4)
ID:
BO11 (1) · CE01 (1) · CE07 (1) · CE08 (2) · CE16 (1) · CE18 (3) · CE19 (1) · CE29 (1) · EE04 (1) · EE07 (1) · EE10-A (1) · EE12 (1) · EE13 (1) · EE14 (1) · EE16 (1) · EE21 (1) · EE27 (1) · EE28 (1) · EE29 (1) · EE30 (1) · OP02 (1)
Title:
None (21) · Connect a Voice Interaction to the Right Resource (1) · Genesys Chat Routing (1) · Genesys CRM Collaboration (1)
Offering:
GenesysCloud (4) · GenesysEngage-onpremises (16) · PureConnect (4)
SellableItems:
No sellable items (7) · Please reference prerequisits (5) · CIM (5) · None (4) · Interaction Workspace (3) · Genesys Infomart (3) · Genesys Interactive Insights (3) · CIM (HA) (3) · SIP Interaction HA (optional) (3)
Other values:
RequiresAll:
None (20) · CE01 (1) · CE07 (2) · CE43 (1) · EE13 (1) · EE14 (1)
RequiresOr:
None (14) · BO02 (1) · BO03 (1) · CE01 (2) · CE01-S4B (1) · CE02 (2) · CE16 (1) · CE19 (1) · CE29 (1) · EE01 (5) · EE02 (5) · EE07 (3) · EE08 (3) · EE26 (4)
Optional: (Click arrow to add another value)
Exceptions:
None (24)
Requires:
None (24)
Video:
None (20) · 396472805 (1) · 426274918 (1) · 426300472 (1) · 484607951 (1)
DocVersion: (Click arrow to add another value)

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