Drilldown: PEConnections

1 - 4 (104) · 4 - 7 (101) · 7 - 11 (100) · 11 - 17 (118) · 17 - 60 (114)

Prometheus (22) · Kubelet (10) · MCP (9) · Ingress Proxy (7) · Browser (7) · RM (6) · RS (6) · 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 (6) · 5b93c36d-cbc2-49e6-97d9-b0ed4b69aff4 (4) · Ingress controller (4) · SD (4) · e8818b81-a976-498c-bac3-3293d0b93b73 (4) · bd34fb74-a5d2-4463-8a08-05cb52928172 (4) · Public Internet (4) · 512b7e2b-c4f0-4ba9-ab15-e6a4d3180b45 (4) · 2a312786-3c85-445f-822f-e8b8346dabb3 (4) · 1875e48e-d547-469f-b025-7ce3ca8b0f83 (4) · 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 (4)

Other values: ; 100a6d42-35ae-48c2-b16f-aa8799d13cb7 17df7b83-4bd2-492a-a705-d03c8cbab63a 1f419ea4-5e6e-4052-abc1-c56ff55106e2 2acdcf0b-28d8-44e9-a333-394fe268d0ea 34f32476-4f7c-446d-9224-3a4175f25e24 4d384b74-f61d-48f7-bace-30048213bf99 5a34ac72-3fae-4368-afd8-5b899e1c52ba 61134e9d-ba5b-4bbf-835a-81c0536c916f 66502b9a-041d-42d7-b9de-7a8cce2a5e5d 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e 79f6035b-590e-4c34-9432-fcd4b5ff519d 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 97884a5d-324e-4067-8444-8369ca96ffb8 9973e20e-6a5a-427f-a47e-5d8cb006f452 9c5d5ebb-573a-4272-a662-fcb8e8238261 9e7aa6a5-e8c6-4d8c-816f-4790127eabe7 Agents AGIC Async API custom client b2d1432d-5111-43be-90fa-3abe7e48df15 b3193057-cc68-443e-961f-1d54c8b2f846 b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f c160305a-8641-4279-b8b6-9889cb1cb568 Callback Clients/WWE/Agent Setup Compliance data provider Config handler Consumer browser Consumer browser and API clients Customer Browser/API CX Contact UI d703e174-b039-43c9-8859-e25b3a7feb22 DAS ingress DCU StatefulSet Designer Designer Persistent Volume Claim (PVC) Designer replica set e21de850-166d-4046-9755-357ff3d4fa05 e65e00cb-c1c8-4fb8-9614-80ac07c3a4e3 External REST API External/Customer f05492f5-52ed-490a-b0d5-c318a4a7272b fa42b327-7d9a-43c9-b13d-c33ec96146eb fba64ef9-5625-4497-84ff-f44a2b5bd6d6 fe5268d0-df4c-4c25-bb9a-283f94d25d49 GCXI StatefulSet GPA GWS GWS IXN service Ingress Gateway Init Job Interaction Server IWD Service (Cluster IP) IXN IXN Node IXN VQ Node Kafka 2.x LDS StatefulSet LDS-VQ StatefulSet Load balancer MCP pool multi A-Z MCP pool multi-AZ Nuance Other Genesys services Other Genesys services / curl commands Permissions ReplicaSet Persistent volume Platform services Pulse ReplicaSet Pulse Stat Server(s) RAA StatefulSet Redis 6.x RM pair multi-AZ RS-Init SBC Service Discovery Service Handler Service proxy Shared file system (NFS) SIP Server Source system StatServer UDM UDM Gateway UI or REST API URS Windows Jump

API (4) · Included Service (13) · Other (47) · Service (20) · UI (11)

Inbound Gateway (9) · RS (8) · Config Server (8) · Ingress controller (7) · SIP Server (6) · 5a34ac72-3fae-4368-afd8-5b899e1c52ba (6) · Nexus (6) · SNMP Exporter (6) · b3193057-cc68-443e-961f-1d54c8b2f846 (6) · SBC (5)

Other values: ; 120706cb-dabf-4b8f-927e-45d54feb2f8b 17df7b83-4bd2-492a-a705-d03c8cbab63a 25aca843-1ef0-44f4-9d67-b2a215dcf082 2993dc16-58d0-4984-a3ca-0fcf959a79a4 2acdcf0b-28d8-44e9-a333-394fe268d0ea 41235638-67b6-47bd-8fad-1b3c0fb66353 523b20d1-559a-4b3c-adc1-86ff4b495140 66502b9a-041d-42d7-b9de-7a8cce2a5e5d 71357caf-d8ff-4720-985f-9d854b8e8766 79f6035b-590e-4c34-9432-fcd4b5ff519d 841175a4-1275-4af2-b919-6d136997295d 94d22886-7976-4bce-9e98-0400c32c222b 97cb0c1a-75f7-41e3-8bbc-e29690825503 9973e20e-6a5a-427f-a47e-5d8cb006f452 a0519f2a-7110-4037-b752-3393df349c62 a83b6aab-42e4-4960-abbc-ae39fd8ec319 aaea42ad-42c3-493b-995d-88753c86acb1 AGIC Application Gateway Authorization Service b1147cb2-0e47-49da-8445-07945e0bad3a b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f c39fe496-c79e-4846-b451-1bc8bedb126b Configuration Database Configuration Server Consul Consul Agent Consul DaemonSet CS Customer system CX Contact Backend CXC Front-end Ingress d703e174-b039-43c9-8859-e25b3a7feb22 DAS DAS ingress DAS replica set persistent volume DCU StatefulSet Designer ingress Designer Persistent Volume Claim (PVC) Designer replica set persistent volume Digital Channels through Third-Party Messaging API e21de850-166d-4046-9755-357ff3d4fa05 e65e00cb-c1c8-4fb8-9614-80ac07c3a4e3 e8818b81-a976-498c-bac3-3293d0b93b73 Egress gateway Email Service Provider External File Storage External/customer fa42b327-7d9a-43c9-b13d-c33ec96146eb fba64ef9-5625-4497-84ff-f44a2b5bd6d6 fe5268d0-df4c-4c25-bb9a-283f94d25d49 GAuth: Authorization Service GCXI Share GCXI Shared PostgreSQL (Database per tenant) GCXI StatefulSet Genesys Info Mart Database Genesys Info Mart Postgres DB Google API Gplus Adapter for Salesforce GVP Config Server GVP namespace GWS GWS Configuration Service Identity provider Info Mart database Ingress Ingress controller* Ingress gateway Interaction Server Interaction Server (VQ) Interactions Webhooks Internet IWD Database IWD Datamart Tenant Postgres DB IWD Pod IXN IXN DB IXN Node IXN Node DB IXN VQ Node Kafka LDS StatefulSet LDS-VQ StatefulSet Log Exporter Logging Logging destination, such as ElasticSearch Logs Share Master Agent MCP MCP pool multi-AZ Network file share Nuance ORS ORS Redis Stream Other RM Outbound API requests to third-party services; in this case, Google Firebase Cloud Messaging (FCM). Outbound API requests to third-party services; in this case, Google reCAPTCHA. Persistent volume Platform services PostgreSQL Pulse ReplicaSet Pulse Stat Server(s) RAA StatefulSet Redis RM RUP SD Service Handler Service proxy Session Border Controller SFDC SFTP server SH Shared MCP SIP-VQ SNMP Master Agent SQL Server Stdout/Stderr Tenant Service (Voice Config Service) Third-Party SMS and Email aggregators UCSX Master Database UCSX Tenant Database UDM UDM Gateway UDM Master DB Voice config Voice RQ Web server

Other · Third Party · Service · Included Service · None · Other

None (8) · 04ed835e-0e34-4114-b757-855af1b3bef3 (7) · 16adca31-3f73-4a2d-a261-f79c05be6cf2 (24) · 2e762f22-72ad-4655-95f5-0784fa89f9ba (2) · 3b578234-1188-4f2b-a43f-f793fc3a4095 (33) · 475629ea-09b1-4143-be72-251adce39c5a (2) · 504f7c1a-2ee9-4dec-8ba2-40b80b623307 (2) · 53fca8fe-9174-417f-bff9-416ea8119f9e (33) · 7b607959-2359-49a7-aedd-81bf9140357f (1) · 84e296bd-6b37-48c4-af34-3a3c84089000 (1) · 9d550623-26fc-4110-a95d-3c4d2dd85123 (8) · b3f7f755-b303-4d97-b8ed-02531a897c2f (10)

443 (33) · 8888 (24) · 80 (17) · 8080 (12) · 5432 (11) · None (10) · 61616 (8) · 2060 (6) · 5060 (6) · 8300 (6) · 11200 (6) · 1705 (6) · 9116 (6) · 5070 (5) · 20000-45000 (5)

Other values: ; 10000-65535 10052 11300 12100 13131 13133 13139 1433 15000 20, 21, 22 20000-45000/14000-15999 2049 25, 443, 587, 993 3004-3008 3478 34952 40000-43000 40000-64000 4024 44000-47000 5050 5050, 8888 5080 5090 5580 61616 / 8080 6379* 6380 6432 7120 7122 80/443 8000 8081 8086 8090 8200 8249 8500 8500/8501 8800 8888, 2060 8888, 8000 8888, 8000, 2060 9090 9091 9092/9093* 9098 9100 9101 9249 9801 ???? Logical connection only Not known (configured as trunk DN level in customer CME)

None (13) · 2fb71bb4-3a8f-43ce-9b16-9045d3af916f (33) · 49262553-a712-4cbb-ac03-9727b98fda15 (2) · b2dff270-19d6-4258-a380-da06305a143c (45) · f12b7433-c91c-4da4-bd6e-445684e38560 (25)