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Article > productshort :
PEC-REC or
PEC-WFM
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GenesysEngage-cloud
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SupervisorHelp
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Shrinkage in scenarios (1) ·
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Templates (1) ·
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What-If Window (1)
Adjusting and splitting volumes (1) ·
Building staffing (1) ·
Building volumes (1) ·
Common controls in the UI (1) ·
Common forecasting tasks (1) ·
Forecasts (1) ·
Getting started (1) ·
Logging in and out (1) ·
Managing overlays and events (1) ·
Managing shrinkage data (1) ·
Managing templates (1) ·
Master Forecasts (1) ·
Overlays (1) ·
Required and split staffing methods (1) ·
Scenarios (1) ·
Shrinkage in scenarios (1) ·
Staffing in scenarios (1) ·
Templates (1) ·
Volumes in scenarios (1) ·
What-If Window (1)
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