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Draft:PEC-OU or
PEC-IWD
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Administrator or
GCXIMCPRG
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Account Manager (1) ·
Enterprise Manager (1) ·
FAQs (1) ·
How IWD works (1) ·
Integrate IWD with Genesys Workforce Management (WFM) (1) ·
Lucene query syntax (1) ·
Monitor work items and emails (1) ·
Multi-channel Campaigns (1) ·
Search, display, manage, and update work items (1) ·
Set up IWD (1) ·
Stage 1: Configuring Outbound routing (1) ·
Stage 2: Setting up a campaign and sub-campaign (1) ·
Stage 3: Dialing and call handling (1) ·
Stage 4: Monitoring a campaign (1) ·
Use Workload Manager (1) ·
View, edit, and create Categories and Rules (1) ·
View, edit, and create Endpoints (1) ·
View, edit, and create Genesys Multicloud CX Email boxes (1) ·
View, edit, and create Prioritization schemas (1)
Account Manager (1) ·
Enterprise Manager (1) ·
Frequently Asked Questions (1) ·
Integrate IWD with WFM (1) ·
Intelligent Workload Distribution (1) ·
IWD Queries (1) ·
Monitor work items and emails (1) ·
Multi-channel Campaigns (1) ·
Search, display, manage, and update work items (1) ·
Set up IWD (1) ·
Stage 1: Configuring Outbound routing (1) ·
Stage 2: Setting up a campaign and sub-campaign (1) ·
Stage 3: Dialing and call handling (1) ·
Stage 4: Monitoring a campaign (1) ·
Use Workload Manager (1) ·
View, edit, and create Categories and Rules (1) ·
View, edit, and create Endpoints (1) ·
View, edit, and create Genesys Multicloud CX email boxes (1) ·
View, edit, and create Prioritization schemas (1)
Showing below up to 19 results in range #1 to #19.
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- Draft:PEC-OU/Current/Administrator/AcctMgr
- Draft:PEC-OU/Current/Administrator/EntMgr
- Draft:PEC-OU/Current/Administrator/MultiChannel
- Draft:PEC-OU/Current/Administrator/Stage1
- Draft:PEC-OU/Current/Administrator/Stage2
- Draft:PEC-OU/Current/Administrator/Stage3
- Draft:PEC-OU/Current/Administrator/Stage4