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ATC
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GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises, PureConnect, GenesysCloud
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About global settings (1) ·
About web chats (1) ·
Action settings (1) ·
autotrackOfferStateChangesInAdobeAnalytics (1) ·
Billing and usage (1) ·
Configure a content offer action map (1) ·
Content offer lifecycle (1) ·
Genesys Predictive Engagement resources for developers (1) ·
Journey attributes (1) ·
Journey history data retention period change (1) ·
Journey map icons (1) ·
Manage outcomes (1) ·
Manage segments (1) ·
Outcome limitation change (1) ·
Outcome performance (1) ·
Override global frequency capping settings (1) ·
Segment performance (1) ·
Select a schedule (1) ·
View audit logs (1)
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- ATC/Current/AdminGuide/About global settings
- ATC/Current/AdminGuide/About web chats
- ATC/Current/AdminGuide/Action settings
- ATC/Current/AdminGuide/Configure content offer action map
- ATC/Current/AdminGuide/Content offer lifecycle
- ATC/Current/AdminGuide/Journey outcome report
- ATC/Current/AdminGuide/Journey segment report