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Draft:PEC-AD (2) ·
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PEC-AD (2) ·
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PEC-Chat (1) ·
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PEC-GPA (1) ·
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PEC-IVR (1) ·
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Genesys Softphone for Agents and Supervisors (2) ·
How Agent Workspace works (2) ·
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How Gplus Adapter for Salesforce works (2) ·
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How Voice works (2) ·
How Workforce Management works (2) ·
Managing Accessibility for Agent Workspace (2) ·
Using Predictive Engagement in Genesys Multicloud CX (2) ·
Voicemail for agents and supervisors (2) ·
Workforce Management Product Alerts (2)
None (4) ·
Accessibility for Agent Workspace (2) ·
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Email (2) ·
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How Agent Workspace works (2) ·
How Chat works (2) ·
How IVR works (2) ·
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How voice works (2) ·
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Using Predictive Engagement in Genesys Multicloud CX (2) ·
Voicemail for agents and supervisors (2)
None (6) ·
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Agent Workspace, Agent Setup (2) ·
Agent Workspace, Agent Setup, Designer (4) ·
Agent Workspace, Agent Setup, Designer, Outbound (2) ·
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D
D cont.
- Draft:PEC-Voice/HIW
- Draft:PEC-WFM/HIW
- Draft:PEC-WFM/ProductAlerts
- Draft:Solution/PredictiveEngagementEngagecloud