Drilldown: Article
Article > Product
:
Genesys Predictive Routing
or
Routing and Designer
& Manual
:
CX Insights
or
Designer
or
Help ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
None (4) ·
A/B model performance testing (2) ·
Agent Variance report (3) ·
Configure an account (2) ·
Configure your password policies (2) ·
Configure, train, and test models (2) ·
Create and test predictors and models (1) ·
Create and train predictors and models (2) ·
Create and update predictors (3) ·
Create and update users and roles (4) ·
Feature Analysis report (3) ·
Getting Started (1) ·
How Does GPR Score Agents? (2) ·
How to configure score expressions (3) ·
Monitor predictor feature coverage (3) ·
Reset a password (2) ·
Reset your password (2) ·
Routing Scenarios Using GPR (2) ·
Terminate Block (Digital) (1) ·
Terminate Call Block (1) ·
The Settings menu (4) ·
Upload Agent Profile data (2) ·
Upload Customer Profile data (2) ·
Upload data using the GPR web application (2) ·
Upload interaction and other data (3) ·
View Agent Details (2) ·
View Customer Details (2) ·
View Datasets Trends and Reports (2) ·
View jobs reports and details (2) ·
View KPI outcome (4) ·
View model accuracy (4) ·
View the Agent Profile schema (3) ·
View the Customer Profile schema (3) ·
View uploaded datasets (3) ·
View your uploaded data (2) ·
What you can monitor (4)
None (4) ·
A/B model performance testing (2) ·
Agent Variance report (3) ·
Configure an account (2) ·
Configure your password policies (2) ·
Configure, train, and test models (2) ·
Create and test predictors and models (1) ·
Create and train predictors and models (2) ·
Create and update predictors (3) ·
Create and update users and roles (4) ·
Feature Analysis report (3) ·
Getting Started (1) ·
How Does GPR Score Agents? (2) ·
How to configure score expressions (3) ·
Monitor predictor feature coverage (3) ·
Reset a password (2) ·
Reset your password (2) ·
Routing Scenarios Using GPR (2) ·
Terminate Block (Digital) (1) ·
Terminate Call Block (1) ·
The Settings menu (4) ·
Upload Agent Profile data (2) ·
Upload Customer Profile data (2) ·
Upload data using the GPR web application (2) ·
Upload interaction and other data (3) ·
View Agent Details (2) ·
View Customer Details (2) ·
View Datasets Trends and Reports (2) ·
View jobs reports and details (2) ·
View KPI outcome (4) ·
View model accuracy (4) ·
View the Agent Profile schema (3) ·
View the Customer Profile schema (3) ·
View uploaded datasets (3) ·
View your uploaded data (2) ·
What you can monitor (4)
Showing below up to 89 results in range #1 to #89.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:PE-GPR/9.0.0/Help
- Draft:PE-GPR/9.0.0/Help/AIMonitoring
- Draft:PE-GPR/9.0.0/Help/cfgAccounts
- Draft:PE-GPR/9.0.0/Help/cfgUserMgmt
- Draft:PE-GPR/9.0.0/Help/cfgUserProfile
- Draft:PE-GPR/9.0.0/Help/KPIOutcome
- Draft:PE-GPR/9.0.0/Help/ModelAccuracy
- Draft:PE-GPR/9.0.0/Help/PrMConfig
- Draft:PE-GPR/9.0.0/Help/Reports
- Draft:PE-GPR/Staff/Help
- Draft:PE-GPR/Staff/Help/agentScoring
- Draft:PE-GPR/Staff/Help/AgentsPage
- Draft:PE-GPR/Staff/Help/AgtVarReport
- Draft:PE-GPR/Staff/Help/AIMonitoring
- Draft:PE-GPR/Staff/Help/cfgAccounts
- Draft:PE-GPR/Staff/Help/cfgAgents
- Draft:PE-GPR/Staff/Help/cfgCustomers
- Draft:PE-GPR/Staff/Help/cfgUserMgmt
- Draft:PE-GPR/Staff/Help/cfgUserProfile
- Draft:PE-GPR/Staff/Help/ConfigPredictModels
- Draft:PE-GPR/Staff/Help/CustomersPage
- Draft:PE-GPR/Staff/Help/Datasets
- Draft:PE-GPR/Staff/Help/DatasetsPage
- Draft:PE-GPR/Staff/Help/dataUpload
- Draft:PE-GPR/Staff/Help/FAReport
- Draft:PE-GPR/Staff/Help/ixnFlows
- Draft:PE-GPR/Staff/Help/KPIOutcome
- Draft:PE-GPR/Staff/Help/metricsMinMax
- Draft:PE-GPR/Staff/Help/ModelAccuracy
- Draft:PE-GPR/Staff/Help/Models
D cont.
- Draft:PE-GPR/Staff/Help/modelTesting
- Draft:PE-GPR/Staff/Help/Monitor Jobs
- Draft:PE-GPR/Staff/Help/Predictors
- Draft:PE-GPR/Staff/Help/PrMConfig
- Draft:PE-GPR/Staff/Help/Reports
- Draft:PE-GPR/Staff/Help/uploadAgents
- Draft:PE-GPR/Staff/Help/UploadCustomers
- Draft:PE-GPR/Staff/Help/uploadOverview
- Draft:PE-GPR/Staff/Help/viewDatasets
- Draft:PEC-ROU/Internal/Designer/GetStarted
- Draft:PEC-ROU/Internal/Designer/TerminateCall
- Draft:PEC-ROU/Internal/Designer/TerminateChat
P
- PE-GPR/9.0.0/Help
- PE-GPR/9.0.0/Help/AgtVarReport
- PE-GPR/9.0.0/Help/cfgAccounts
- PE-GPR/9.0.0/Help/cfgAgents
- PE-GPR/9.0.0/Help/cfgCustomers
- PE-GPR/9.0.0/Help/cfgUserMgmt
- PE-GPR/9.0.0/Help/cfgUserProfile
- PE-GPR/9.0.0/Help/ConfigPredictModels
- PE-GPR/9.0.0/Help/Datasets
- PE-GPR/9.0.0/Help/FAReport
- PE-GPR/9.0.0/Help/KPIOutcome
- PE-GPR/9.0.0/Help/metricsMinMax
- PE-GPR/9.0.0/Help/ModelAccuracy
- PE-GPR/9.0.0/Help/Predictors
- PE-GPR/9.0.0/Help/PrMConfig
- PE-GPR/9.0.0/Help/Reports
- PE-GPR/9.0.0/Help/viewDatasets
- PE-GPR/Staff/Help
P cont.
- PE-GPR/Staff/Help/agentScoring
- PE-GPR/Staff/Help/AgentsPage
- PE-GPR/Staff/Help/AgtVarReport
- PE-GPR/Staff/Help/AIMonitoring
- PE-GPR/Staff/Help/cfgAccounts
- PE-GPR/Staff/Help/cfgAgents
- PE-GPR/Staff/Help/cfgCustomers
- PE-GPR/Staff/Help/cfgUserMgmt
- PE-GPR/Staff/Help/cfgUserProfile
- PE-GPR/Staff/Help/ConfigPredictModels
- PE-GPR/Staff/Help/CustomersPage
- PE-GPR/Staff/Help/Datasets
- PE-GPR/Staff/Help/DatasetsPage
- PE-GPR/Staff/Help/dataUpload
- PE-GPR/Staff/Help/FAReport
- PE-GPR/Staff/Help/ixnFlows
- PE-GPR/Staff/Help/KPIOutcome
- PE-GPR/Staff/Help/metricsMinMax
- PE-GPR/Staff/Help/ModelAccuracy
- PE-GPR/Staff/Help/Models
- PE-GPR/Staff/Help/modelTesting
- PE-GPR/Staff/Help/Monitor Jobs
- PE-GPR/Staff/Help/Predictors
- PE-GPR/Staff/Help/PrMConfig
- PE-GPR/Staff/Help/Reports
- PE-GPR/Staff/Help/uploadAgents
- PE-GPR/Staff/Help/UploadCustomers
- PE-GPR/Staff/Help/uploadOverview
- PE-GPR/Staff/Help/viewDatasets