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Article > Product :
Digital Channels or
Gplus Adapter for ServiceNow
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Administrator or
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None (4) ·
About Digital Channels Admin (1) ·
Configure Agent UI (1) ·
Configure Agent UI - Obsolete (1) ·
Create Service Channel (1) ·
Get started with Gplus Adapter (2) ·
Getting started with Advanced Chat (2) ·
How to handle a workitem (1) ·
How to handle screen pops in ServiceNow (2) ·
How to make outbound calls (2) ·
How to manage inbound calls (2) ·
Integrate with Genesys Hub (2) ·
Know more about supported features (2) ·
Manage AI Integrations (1) ·
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Set up Facebook and Twitter (2) ·
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Tenant Settings (1)
None (10) ·
Configure Agent UI (2) ·
Create Service Channel (1) ·
Getting started with Advanced Chat (2) ·
Gplus Adapter basics (2) ·
How to handle a workitem (1) ·
How to handle screen pops in ServiceNow (2) ·
Integrate with Genesys Hub (2) ·
Make outbound calls (2) ·
Manage field codes (1) ·
Manage inbound calls (2) ·
Manage PII (1) ·
Manage standard responses (1) ·
Set up Facebook and Twitter (2) ·
Set up SMS (2) ·
Set up WhatsApp (2) ·
Supported features (2)
Showing below up to 37 results in range #1 to #37.
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D
- Draft:GASN/Current/Agent
- Draft:GASN/Current/Agent/Gplus Adapter basics
- Draft:GASN/Current/Agent/Handle workitems
- Draft:GASN/Current/Agent/Make outbound calls
- Draft:GASN/Current/Agent/Manage inbound calls
- Draft:GASN/Current/Agent/Screenpop in ServiceNow
- Draft:GASN/Current/Agent/Supported features
- Draft:PEC-DC/Current/Administrator
- Draft:PEC-DC/Current/Administrator/About
- Draft:PEC-DC/Current/Administrator/AdvancedChat
- Draft:PEC-DC/Current/Administrator/AIIntegration
- Draft:PEC-DC/Current/Administrator/APIKeys
- Draft:PEC-DC/Current/Administrator/ConfigureAgentUI
D cont.
- Draft:PEC-DC/Current/Administrator/CustomVars
- Draft:PEC-DC/Current/Administrator/FieldCodes
- Draft:PEC-DC/Current/Administrator/GSEConfigureAgentUI
- Draft:PEC-DC/Current/Administrator/GSEFacebookTwitter
- Draft:PEC-DC/Current/Administrator/GSEHub
- Draft:PEC-DC/Current/Administrator/GSEServiceChannel
- Draft:PEC-DC/Current/Administrator/GSESMS
- Draft:PEC-DC/Current/Administrator/GSEWhatsApp
- Draft:PEC-DC/Current/Administrator/PII
- Draft:PEC-DC/Current/Administrator/SMSKeywords
- Draft:PEC-DC/Current/Administrator/StandardResponses
- Draft:PEC-DC/Current/Administrator/TenantSettings
G
G cont.
- GASN/Current/Agent/Gplus Adapter basics
- GASN/Current/Agent/Make outbound calls
- GASN/Current/Agent/Manage inbound calls
- GASN/Current/Agent/Screenpop in ServiceNow
- GASN/Current/Agent/Supported features