Drilldown: Article
Article > Platform :
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PureConnect, GenesysCloud, GenesysEngage-cloud or
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& Dimension :
ContentOffers or
Journey or
Outcomes
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Agent and contact center statistics (2) ·
Capacity rules (2) ·
Content offers overview (2) ·
Create a content offer (2) ·
How APIs work in Genesys Multicloud CX (2) ·
Integrate IWD with Genesys Workforce Management (WFM) (2) ·
Monitor content offers (2) ·
Outcome scores (admin view) (2) ·
Outcomes overview (2) ·
Set up IWD (2) ·
Test IWD provisioning (2) ·
Title that is displayed on top of the page (1) ·
View outcomes (2)
None (2) ·
Agent and contact center statistics (2) ·
Capacity rules (2) ·
Content offers overview (2) ·
Create a content offer (2) ·
Integrate IWD with WFM (2) ·
Monitor content offers (2) ·
Outcome scores (2) ·
Outcomes Overview (2) ·
Set up IWD (2) ·
Test IWD provisioning (2) ·
TOC TITLE (1) ·
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Showing below up to 25 results in range #1 to #25.
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A
- ATC/Current/AdminGuide/Content offers
- ATC/Current/AdminGuide/ContentOffersOverview
- ATC/Current/AdminGuide/MonitorContentOffers
- ATC/Current/AdminGuide/Outcome scores
- ATC/Current/AdminGuide/Outcomes
- ATC/Current/AdminGuide/Outcomes Overview
D
D cont.
- Draft:ATC/Current/AdminGuide/Outcome scores
- Draft:ATC/Current/AdminGuide/Outcomes
- Draft:ATC/Current/AdminGuide/Outcomes Overview
- Draft:GDE/Internal/Deployment/Before you begin
- Draft:PEC-AS/Current/ManageCC/Agent and contact center statistics
- Draft:PEC-AS/Current/ManageCC/ASCapRules
- Draft:PEC-Developer/HIW
- Draft:PEC-IWD/Current/Administrator/IWDIntegrateWFM
- Draft:PEC-IWD/Current/Administrator/IWDSetup