Drilldown: Article
Article > Dimension :
Journey or
Outcomes or
Sessions
& Product :
Genesys Predictive Engagement or
Intelligent Workload Distribution
Use the filters below to narrow your results.
About journey shaping with sessions and events (2) ·
About outcome predictions and probabilities (2) ·
Integrate IWD with Genesys Workforce Management (WFM) (2) ·
Manage outcomes (2) ·
Outcome scores (admin view) (2) ·
Outcomes overview (2) ·
Set up IWD (2) ·
Test IWD provisioning (2) ·
Types of sessions (2) ·
View outcomes (2) ·
Web sessions (2)
Showing below up to 22 results in range #1 to #22.
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A
- ATC/Current/AdminGuide/About outcomes
- ATC/Current/AdminGuide/About sessions
- ATC/Current/AdminGuide/Manage outcomes
- ATC/Current/AdminGuide/Outcome scores
- ATC/Current/AdminGuide/Outcomes
- ATC/Current/AdminGuide/Outcomes Overview
- ATC/Current/AdminGuide/Sessions events overview
- ATC/Current/AdminGuide/Web sessions
D
- Draft:ATC/Current/AdminGuide/About outcomes
- Draft:ATC/Current/AdminGuide/About sessions
- Draft:ATC/Current/AdminGuide/Manage outcomes
- Draft:ATC/Current/AdminGuide/Outcome scores
- Draft:ATC/Current/AdminGuide/Outcomes
- Draft:ATC/Current/AdminGuide/Outcomes Overview
- Draft:ATC/Current/AdminGuide/Sessions events overview
- Draft:ATC/Current/AdminGuide/Web sessions
D cont.
- Draft:PEC-IWD/Current/Administrator/IWDIntegrateWFM
- Draft:PEC-IWD/Current/Administrator/IWDSetup
- Draft:PEC-IWD/Current/Administrator/IWDTestProvision