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Article > TocName : Activity History or Agent Details Activity Report or Agent Group Membership Details Report or Agent State Details Report or Customer summary or Upgrade, rollback, or uninstall

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Standalone:
None (20) · No (39)
productshort:
ATC (1) · Draft:ATC (1) · Draft:ContentAdmin (2) · Draft:DES (1) · Draft:GAMD (1) · Draft:GASN (1) · Draft:GVP (1) · Draft:IXN (1) · Draft:PEC-DC (1) · Draft:PEC-Email (1) · Draft:PEC-GPA (2) · Draft:PEC-IWD (2) · Draft:PEC-OU (1) · Draft:PEC-REP (21) · Draft:SF (1) · Draft:VM (1) · GAMD (1) · GASN (1) · GVP (1) · IXN (1) · PEC-AD (1) · PEC-DC (1) · PEC-Email (1) · PEC-GPA (2) · PEC-IWD (2) · PEC-OU (1) · PEC-REP (6) · VM (1) · WebRTC (1)
Platform:
None (25) · GenesysEngage-cloud (31) · PureConnect, GenesysCloud, GenesysEngage-cloud (3)
ComingSoon:
None (13) · No (46)
Role:
None (42) · Administrator (2) · Administrator, Supervisor (13) · Agent (2)
DisplayName:
Activity History (7) · Activity History for interactions (2) · Agent Details Activity Report (8) · Agent Group Membership Details Report (9) · Agent State Details Report (9) · Customer summary (admin view) (2) · Customer summary for admins (1) · Upgrade, roll back, or uninstall CX Contact (2) · Upgrade, roll back, or uninstall Digital Channels (1) · Upgrade, roll back, or uninstall Email (1) · Upgrade, roll back, or uninstall GVP (1) · Upgrade, roll back, or uninstall IWD (2) · Upgrade, roll back, or uninstall IWDDM (2) · Upgrade, roll back, or uninstall IXN (1) · Upgrade, rollback, or uninstall (1) · Upgrade, rollback, or uninstall Designer (1) · Upgrade, rollback, or uninstall Digital Channels (1) · Upgrade, rollback, or uninstall Email (1) · Upgrade, rollback, or uninstall Genesys Voice Platform (1) · Upgrade, rollback, or uninstall Interaction Server (1) · Upgrade, rollback, or uninstall RAA (1) · Upgrade, rollback, or uninstall Voice Microservices (2) · Upgrade, rollback, or uninstall WebRTC (1) · Upgrade, rollback, or uninstall Workspace Web Edition (1)
TocName: (Click arrow to add another value)
Dimension:
None (57) · JourneyData (2)
Product:
None (3) · Agent Desktop (1) · Digital Channels (2) · Email (2) · Genesys Predictive Engagement (2) · Genesys Voice Platform (2) · Gplus Adapter for Microsoft Dynamics 365 (2) · Gplus Adapter for Salesforce (4) · Gplus Adapter for ServiceNow (2) · Intelligent Workload Distribution (4) · Interaction Server (2) · Internal Content Administration (2) · Outbound (CX Contact) (2) · Reporting (26) · Voice Microservices (2) · WebRTC (1)
Manual:
Admin (4) · AdminGuide (2) · Administrator (3) · Agent (4) · CX Insights (6) · CXCPEGuide (2) · DCPEGuide (2) · DESPEGuide (1) · EmailPEGuide (2) · GCXI (3) · GVPPEGuide (2) · II (2) · IWDDMPEGuide (2) · IWDPEGuide (2) · IXNPEGuide (2) · PEGuide (1) · RAAPEGuide (1) · RPRT (13) · Test (1) · VMPEGuide (2) · WebRTCPEGuide (1) · WWEPEGuide (1)
Application:
None (46) · Pulse Reporting, Reporting GCXI (4) · Reporting, Reporting GCXI (9)
UseCase:
None (59)
PEPageType:
None (48) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (11)

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