Drilldown: Article

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Article > Role : Administrator, Developer or Supervisor or None & Product : Agent Setup or Agent Workspace or Billing Data Service

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Standalone:
None (81) · No (68) · Yes (4)
productshort:
Draft:BDS (57) · Draft:PEC-AD (9) · Draft:PEC-AS (76) · PEC-AD (5) · PEC-AS (6)
Platform:
None (95) · GenesysEngage-cloud (47) · GenesysEngage-onpremises (2) · PureEngage (9)
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None (102) · No (51)
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None (8) · Templates (3) · Virtual Queues (2) · Configure Workspace Web Edition (2) · Supervising agents (2) · Configure a multi-channel contact center (2) · Capacity rules (2) · Deploy WWE (2) · Get started with Agent Setup (2) · About Workspace Web Edition (2)
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None (18) · Templates (3) · Configure WWE (2) · Virtual Queues (2) · Supervising agents (2) · WFO (2) · Capacity rules (2) · Configure a multi-channel contact center (2)
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Dimension:
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Manual:
None (4) · Agent (1) · ManageCC (38) · Source (40) · Supervisor (2) · User (57) · WWEPEGuide (11)
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None (153)
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PEPageType:
None (149) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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