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Article > Platform :
GenesysCloud or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises or
PureConnect, GenesysCloud
& Product :
Agent Workspace or
Gplus Adapter for Salesforce or
Reporting
Use the filters below to narrow your results.
About Gplus Adapter for Salesforce (1) ·
About Workspace Web Edition (2) ·
Agent Assist tab (4) ·
Agent Statistics (1) ·
Campaign Statistics (1) ·
Genesys Info Mart Support for GDPR (1) ·
Gplus Adapter support for Service Client API (2) ·
Integrating Gplus Adapter in Classic (2) ·
Knowledge tab (2) ·
Managing Accessibility for Agent Workspace (2) ·
Messaging (2) ·
Schedule Callback (2)
None (4) ·
Accessibility for Agent Workspace (2) ·
Agent Assist (2) ·
Agent Assist (test 2) (1) ·
Agent Assist (test) (1) ·
Agent Statistics (1) ·
Campaign Statistics (1) ·
Integrating Gplus Adapter in Classic (2) ·
Knowledge tab (2) ·
Messaging (2) ·
Schedule a callback (2) ·
Service Client API (2)
Showing below up to 22 results in range #1 to #22.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:PEC-AD/ADAccessibility
- Draft:PEC-AD/Current/Agent/ADCallback
- Draft:PEC-AD/Current/Agent/ADGoogleAgentAssist
- Draft:PEC-AD/Current/Agent/ADKnowledgeCenter
- Draft:PEC-AD/Current/Agent/ADMessaging
- Draft:PEC-AD/Current/Agent/TestAgentAssist
- Draft:PEC-AD/Current/Agent/TestAgentAssist2
- Draft:PEC-AD/Current/WWEPEGuide/Overview
D cont.
- Draft:PEC-GPA/Current/Administrator/GplusSalesforceClassic
- Draft:PEC-GPA/Current/Administrator/GplusServiceClientAPI
- Draft:PEC-GPA/Current/GPAPEGuide/Overview
- Draft:PEC-REP/Current/GIMPEGuide/GDPR
- Draft:PEC-REP/Library/PulseMetricsLibrary/RTRTemplatesAGS
- Draft:PEC-REP/Library/PulseMetricsLibrary/RTRTemplatesCA