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Article > Platform
:
GenesysCloud
or
GenesysCloud, GenesysEngage-cloud
or
GenesysEngage-cloud, PureConnect
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GenesysEngage-onpremises
& Manual
:
CXContact
or
Supervisor
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Create and Manage Trigger Rules (2) ·
Default forecasting objectives (2) ·
Gamification Solution Guide (2) ·
Genesys Predictive Engagement - Salesforce Lightning integration (1) ·
Genesys Predictive Engagement for Genesys Cloud CX Solution Guide (2) ·
Genesys Predictive Engagement with advanced chat routing (2) ·
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Managing Accessibility for Agent Workspace (2) ·
nGAGEMENT overview (2) ·
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nGAGEMENT system requirements (2) ·
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Story Points FAQ (1) ·
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None (2) ·
Accessibility for Agent Workspace (2) ·
Create and Manage Trigger Rules (2) ·
Default forecasting objectives (2) ·
Gamification Solution Guide (2) ·
Genesys Predictive Engagement for Genesys Cloud CX Solution Guide (2) ·
Genesys Predictive Engagement with advanced chat routing (2) ·
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Showing below up to 26 results in range #1 to #26.
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A
D
- Draft:ContentAdmin/Internal/WritersGuide/Story Points FAQ2
- Draft:GAM/nGAGEMENT overview
- Draft:GAM/nGAGEMENT permissions
- Draft:GAM/nGAGEMENT system requirements
- Draft:GAM/Testing purposes only
- Draft:PEC-AD/ADAccessibility
- Draft:PEC-OU/Current/CXContact/TriggerRules
- Draft:PEC-WFM/Current/Supervisor/DfltFrcstObj
D cont.
- Draft:PEC-WFM/Current/Supervisor/StffgBldWzdMulti
- Draft:Solution/ChatSolutions
- Draft:Solution/GamificationSolutions
- Draft:Solution/GenesysCloudPredictiveEngagementSolutions
- Draft:WID/GC-overview
G
P
P cont.
- PEC-OU/Current/CXContact/TriggerRules
- PEC-WFM/Current/Supervisor/DfltFrcstObj
- PEC-WFM/Current/Supervisor/StffgBldWzdMulti
S
- Solution/ChatSolutions
- Solution/GamificationSolutions
- Solution/GenesysCloudPredictiveEngagementSolutions