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Article > Platform
:
Genesys Multicloud CX
or
GenesysEngage-cloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GenesysEngage-onpremises
or
PureConnect, GenesysCloud, GenesysEngage-cloud
& Dimension
:
JourneyData
or
Segments ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
Additional information (admin view) (2) ·
Best practices for segments (2) ·
Customer summary (admin view) (2) ·
Examples of segments (2) ·
Live Now (2) ·
Scenario: Segment visitors who wait 6 seconds (2) ·
Searches performed (admin view) (2) ·
Segments assigned (admin view) (2) ·
Unknown visitors (admin view) (2) ·
View segments (2) ·
Visit journey map (admin view) (2)
Showing below up to 22 results in range #1 to #22.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
A
- ATC/Current/AdminGuide/Additional information
- ATC/Current/AdminGuide/Best practices
- ATC/Current/AdminGuide/Customer details
- ATC/Current/AdminGuide/Customer journey map
- ATC/Current/AdminGuide/Live Now
- ATC/Current/AdminGuide/Searches performed
- ATC/Current/AdminGuide/Segment examples
- ATC/Current/AdminGuide/Segments
A cont.
- ATC/Current/AdminGuide/Segments assigned
- ATC/Current/AdminGuide/Unknown users
- ATC/Current/Event/6 Secs