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Article > Platform
:
GenesysEngage-cloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GenesysEngage-onpremises
& Role:
Administrator
& Manual
:
Administrator
or
Agent
or
None
& Application
:
Workforce Management
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Activity History (2) ·
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Click-to-Dial (2) ·
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Configuring and Using General Features (2) ·
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Deploying Genesys Softphone (2) ·
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Genesys Softphone architecture (2) ·
Gplus Adapter for Salesforce (v9) (2) ·
Historical Reporting / Genesys CX Insights (1) ·
How Intelligent Workload Distribution works (2) ·
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Screen Pop (2) ·
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Troubleshooting Gplus Adapter Integration with Salesforce (2)
Activity History (2) ·
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Configuration options reference (2) ·
Configuring and Using General Features (2) ·
Configuring SSO (2) ·
Deploying Genesys Softphone (2) ·
Genesys Softphone architecture (2) ·
Gplus Adapter for Salesforce (v9) (2) ·
How IWD works (2) ·
Integrate with Genesys Hub (2) ·
Integrating Gplus Adapter in Classic (2) ·
Integrating Gplus Adapter in Lightning (2) ·
Migrating to Gplus Adapter (v9) (2) ·
Report scheduling (2) ·
Reporting (1) ·
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Troubleshooting (2)
Showing below up to 39 results in range #1 to #39.
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D
- Draft:PEC-DC/Current/Administrator/GSEHub
- Draft:PEC-GPA/Current/Administrator/GplusActivityHistory90
- Draft:PEC-GPA/Current/Administrator/GplusClickToDial90
- Draft:PEC-GPA/Current/Administrator/GPlusGenFeatures
- Draft:PEC-GPA/Current/Administrator/GPlusMigration90
- Draft:PEC-GPA/Current/Administrator/GplusSalesforce
- Draft:PEC-GPA/Current/Administrator/GplusSalesforceClassic
- Draft:PEC-GPA/Current/Administrator/GPlusSalesforceLightning
- Draft:PEC-GPA/Current/Administrator/GplusScreenPop90
- Draft:PEC-GPA/Current/Administrator/GPlusSSO90
- Draft:PEC-GPA/Current/Administrator/GplusTroubleshoot90
- Draft:PEC-GS/Current/Administrator/SPDeploy
- Draft:PEC-GS/Current/Administrator/SPOptions
D cont.
- Draft:PEC-GS/Current/Administrator/SPOverview
- Draft:PEC-GS/Current/Administrator/SPSettings
- Draft:PEC-GS/Current/Administrator/SPSSO
- Draft:PEC-IWD/HIW
- Draft:PEC-REP/Current/Administrator/GDPR-GCXI
- Draft:PEC-REP/Current/Administrator/HRCXISchdlRprts
P
- PEC-DC/Current/Administrator/GSEHub
- PEC-GPA/Current/Administrator/GplusActivityHistory90
- PEC-GPA/Current/Administrator/GplusClickToDial90
- PEC-GPA/Current/Administrator/GPlusGenFeatures
- PEC-GPA/Current/Administrator/GPlusMigration90
- PEC-GPA/Current/Administrator/GplusSalesforce
- PEC-GPA/Current/Administrator/GplusSalesforceClassic
P cont.
- PEC-GPA/Current/Administrator/GPlusSalesforceLightning
- PEC-GPA/Current/Administrator/GplusScreenPop90
- PEC-GPA/Current/Administrator/GPlusSSO90
- PEC-GPA/Current/Administrator/GplusTroubleshoot90
- PEC-GS/Current/Administrator/SPDeploy
- PEC-GS/Current/Administrator/SPOptions
- PEC-GS/Current/Administrator/SPOverview
- PEC-GS/Current/Administrator/SPSettings
- PEC-GS/Current/Administrator/SPSSO
- PEC-IWD/HIW
- PEC-REP/Current/Administrator/GDPR-GCXI
- PEC-REP/Current/Administrator/HRCXISchdlRprts