Base unit of content for Agent Workspace - 100.0.008.0096

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Component RN Definition[edit source]

Component Agent Workspace
Deployment Type Genesys CX on AWS, Private Edition, Genesys CX on Azure
Release Number 100.0.008.0096 (Change release number)
Release Type
Highlight Resolved issues.
Boilerplate(s) Used
Release Date 2023-09-14
Private Edition Release Date 2023-09-15
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = WWE AND labels = wwe-september-23 ORDER BY created DESC
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WWE-3616 Resolved Issue Agent Workspace now prevents presenting the chat interaction that was already handled by another bro...
WWE-3394 Resolved Issue When enabled, My Interaction Queues with all related filters will be correctly displayed in th...
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