Architecture

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Revision as of 16:43, November 8, 2021 by Matthew.west@genesys.com (talk | contribs) (Published)
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This topic is part of the manual Workspace Web Edition Private Edition Guide for version Current of Agent Workspace.


Learn about Workspace Web Edition architecture.

The static Workspace Web Edition (WWE) code is bundled in a dedicated NGINX Docker image at build time, ensuring the immutability of the WWE web application content in a Private Edition Kubernetes cluster environment.

WWE is shipped as a Docker image to take advantage of the Multicloud standards such as:

  • Pipeline (including Security)
  • Repositories
  • Shipping logistics

WWE is deployed as part of the Genesys Web Services Kubernetes Services. Client users (agents) use a web browser running the Workspace Agent Desktop to access Workspace Web Edition (WWE), Genesys Web Services (GWS), Genesys Authentication Service (Gauth), and WebRTC containers through the application gateway.

The suite-level architecture diagram is on the suite-level Architecture page.

How WWE relates to Genesys Web Services, Genesys Authentication, WebRTC, and how it is accessed by a browser.

Retrieved from "https://all.docs.genesys.com/PEC-AD/Current/WWEPEGuide/Architecture (2026-02-08 09:14:06)"
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