About journey data

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This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Customer journey data is the comprehensive set of all information about a customer's history with your company.


Customer journey data

Learn what types of customer journey data you and your agents can see.

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/About_journey_data (2025-06-20 13:18:22)"
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