From Genesys Documentation
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{{MintyDocsProduct | {{MintyDocsProduct | ||
| − | |||
|displayname=Chat | |displayname=Chat | ||
|contentarea=Multicloud | |contentarea=Multicloud | ||
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|Links=*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Supervisor|topic=ADsuper|anchor=MonitorChat|display text=Monitoring chats}} | |Links=*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Supervisor|topic=ADsuper|anchor=MonitorChat|display text=Monitoring chats}} | ||
*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Supervisor|topic=ADsuper|anchor=CoachChat|display text=Coaching chats}} | *{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Supervisor|topic=ADsuper|anchor=CoachChat|display text=Coaching chats}} | ||
| + | {{Link-SomewhereInThisVersion|manual=RPRT|topic=HRCXIChatReports}} | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
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*[https://genesyspartner.force.com/customercare/GenesysSearchExternal#t=CustomerCareArticles&sort=relevancy&f:@sfkbdccloudproductexpanded=%5BAll%7CBusiness%2FEnterprise%20Edition%7CConfiguration%20Environment,All%7CBusiness%2FEnterprise%20Edition%7CChat%20%2F%20Email%5D Chat-related Knowledge Base articles] | *[https://genesyspartner.force.com/customercare/GenesysSearchExternal#t=CustomerCareArticles&sort=relevancy&f:@sfkbdccloudproductexpanded=%5BAll%7CBusiness%2FEnterprise%20Edition%7CConfiguration%20Environment,All%7CBusiness%2FEnterprise%20Edition%7CChat%20%2F%20Email%5D Chat-related Knowledge Base articles] | ||
}} | }} | ||
| + | |Type=Feature | ||
|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
}} | }} | ||
Revision as of 19:24, November 3, 2020
This is a draft page; the published version of this page can be found at PEC-Chat.
Click on any of the following to see the documentation for that version:
How chat works
Release Notes
Supervisor
Developer
Additional Resources