From Genesys Documentation
m (Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX") |
m (Text replacement - "Genesys Engage" to "Genesys Multicloud CX") |
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|contentarea=Multicloud | |contentarea=Multicloud | ||
|landingpage=No | |landingpage=No | ||
| − | |definition=Genesys | + | |definition=Genesys Multicloud CX chat incorporates chat interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. |
|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
Revision as of 21:11, November 9, 2021
This is a draft page; the published version of this page can be found at PEC-Chat.
Click on any of the following to see the documentation for that version:
How chat works
Release Notes
Supervisor
Developer
Additional Resources