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m (Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX")
m (Text replacement - "Genesys Engage" to "Genesys Multicloud CX")
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|contentarea=Multicloud
 
|contentarea=Multicloud
 
|landingpage=No
 
|landingpage=No
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|definition=Genesys Engage chat incorporates chat interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs.
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|definition=Genesys Multicloud CX chat incorporates chat interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs.
 
|ComingSoon=No
 
|ComingSoon=No
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections

Revision as of 21:11, November 9, 2021

This is a draft page; the published version of this page can be found at PEC-Chat.
Click on any of the following to see the documentation for that version:

GetStarted.png

How chat works

How Chat works

ReleaseNotes.png

Release Notes

InstallConfig.png

Administrator

Supervisor.png

Supervisor

AgentLanding.png

Agent

DeveloperResources.png

Developer

AdditionalResources.png

Additional Resources

Retrieved from "https://all.docs.genesys.com/Draft:PEC-Chat (2025-06-20 17:40:57)"