High availability and disaster recovery

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This topic is part of the manual Work with Genesys CX Insights Reports for version Current of Reporting.


Find out how this service provides disaster recovery in the event the service goes down.

Service High Availability Disaster Recovery Where can you host this service?
Telemetry Service N = N (N+1) Active-spare Primary or secondary unit


See High Availability information for all services: High availability and disaster recovery

For High Availability and Load Balancing, Telemetry Service implements an N+1 architecture available behind a Load Balancer.

Telemetry Service is deployed in all Engage Multicloud region/data center so that a client application like WWE can always find a Telemetry Service region/data center where it is relocated.

Retrieved from "https://all.docs.genesys.com/TLM/Current/TLMPEGuide/HADR (2025-07-11 03:26:12)"
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