Drilldown: SMART UseCase

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SMART UseCase > MintyDocsVersion: Current & RequiresOr : CE02 or CE18 or EE07 & Optional: None

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MintyDocsVersion: (Click arrow to add another value)
MintyDocsProduct:
Genesys Use Cases (25)
MintyDocsManual:
GenesysCloud (4) · GenesysEngage-onpremises (16) · PureConnect (5)
ID:
BO07 (1) · CE03 (2) · CE09 (1) · CE11 (1) · CE20 (1) · CE27 (2) · CE31 (1) · CE37 (1) · EE01 (1) · EE02 (1) · EE04 (1) · EE07 (2) · EE08 (2) · EE09 (2) · EE21 (1) · EE22 (1) · EE29 (1) · EE30 (1) · WE01 (1) · WE02 (1)
Title:
None (19) · Genesys Blended AI Bots (1) · Genesys Callback (1) · Genesys Outbound Dialer (1) · Predictive Engagement for Customer Service (1) · Quality Assurance and Compliance for Genesys Cloud CX (WEM) (1) · Ressource Management (1)
Offering:
GenesysCloud (4) · GenesysEngage-onpremises (16) · PureConnect (5)
SellableItems:
None (8) · Advanced Server (3) · Advanced Session (3) · ASR and TTS (1) · At least one of Digital use cases (email chat etc) (1) · Basic Session (3) · Conversation Manager (2) · Genesy Workforce Management (1) · Genesys Callback (1) · Genesys Callback (Optional) (1) · Genesys Interaction Recording - Voice Recording (2) · Genesys Interaction Recording – Screen Recording (1) · Genesys Interaction Recording – Screen Recording HA (Optional) (1) · Genesys Interaction Recording – Voice Recording HA (Optional) (2) · Genesys Social Engagement (1) · Genesys Web Engagement (1) · Genesys Workforce Management (1) · GVP (1) · GVP HA (optional) (1) · Intelligent Automation Omnichannel Self-Service (1) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · Interaction Media Server - Large Appliance - Gen9 (3) · Interaction Quality Manager (3) · Interaction Recorder Add-on (3) · Interaction Recorder Master Key Password (3) · Interaction Recorder Server (3) · Interaction Web Portal Agent License – Concurrent (3) · Interaction Web Portal Enterprise License (3) · Interaction Web Portal Organizational License (3) · Interaction Web Portal Server License (2) · Interaction Web Portal Server License​ ​ (1) · No sellable items (6) · Please reference prerequisits (5) · Screen Recorder Session (2) · See sellable items for CE01 CE02 CE18 CE21 CE22 CE24 or CE25 (1) · Speech Analytics (1) · Speech Analytics Additional Language (Optional) (1) · Text Analytics (Optional) (1)
RequiresAll:
None (24) · CE07 (1)
RequiresOr: (Click arrow to add another value)
Optional: (Click arrow to add another value)
Exceptions:
None (25)
Requires:
None (25)
Video:
None (23) · 398264777 (1) · 468979114 (1)
DocVersion:
1.1.2 (1) · 1.1.4 (1) · 1.4.0 (1) · v 1.0.1 (4) · v 1.0.2 (3) · v 1.0.3 (2) · v 1.0.4 (1) · V 1.1.2 (2) · v 1.1.4 (2) · v 1.1.5 (2) · v 1.2.4 (1) · v. 1.2.1 (1) · ver 1.0.1 (1) · ver 1.0.3 (1) · version 1.0.2 (1) · versions 1.2.4 (1)

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