Drilldown: SMART UseCase

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SMART UseCase > DocVersion : v 1.0.0 or v 1.0.2 or v 1.1.4

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MintyDocsVersion:
Current (31)
MintyDocsProduct:
None (1) · Genesys Use Cases (30)
MintyDocsManual:
GenesysCloud (8) · GenesysEngage-onpremises (11) · PureConnect (12)
ID:
BO11 (2) · CE07 (2) · CE08 (2) · CE09 (2) · CE18 (2) · CE27 (1) · CE29 (2) · CE43 (1) · EE01 (1) · EE03 (2) · EE04 (1) · EE07 (1) · EE10-A (1) · EE10-B (1) · EE10-C (1) · EE12 (1) · EE21 (1) · EE23 (1) · EE24 (1) · EE25 (2) · EE32 (1) · OP02 (1) · SL06 (1)
Title:
None (19) · Genesys Advanced Text and Speech Analytics (1) · Genesys Agent Copilot (1) · Genesys Chat Routing (1) · Genesys CRM Collaboration (1) · Genesys Employee Schedule Preferences (3) · Genesys Shrinkage Management (1) · Genesys SMS Routing (1) · Genesys Text and Speech Analytics for Compliance (1) · Genesys Text and Speech Analytics for Customer Service (1) · Genesys Workforce Scheduling for Voice (1)
Offering:
GenesysCloud (8) · GenesysEngage-onpremises (11) · PureConnect (12)
SellableItems:
None (15) · No sellable items (5) · Intelligent Automation Omnichannel Self-Service (3) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (3) · Please reference prerequisits (3) · PureConnect: Speech Recognition Services (Optional) (2) · See Prerequisits (2) · Genesys Infomart - HA (Optional) (2) · SIP Business Continuity (Optional) (2) · SIP Interaction (2) · Genesys Cloud CX 2 or greater (2) · SIP Interaction HA (optional) (2) · CIM (HA) (2) · CIM (2) · PureConnect: MRCP ASR Feature License (Optional) (2)
Other values:
RequiresAll:
None (25) · CE01 (1) · CE07 (3) · CE43 (2) · EE22 (1)
RequiresOr:
None (21) · BO02 (1) · BO03 (1) · CE01 (6) · CE01-S4B (3) · CE02 (5) · CE16 (1) · CE18 (1) · CE19 (1) · CE21 (1) · CE22 (1) · CE29 (1) · CE34 (1) · EE01 (3) · EE02 (3) · EE07 (1) · EE08 (1) · EE26 (2)
Optional:
None (23) · BO02 (1) · CE01 (3) · CE02 (2) · CE03 (2) · CE07 (2) · CE09 (2) · CE11 (2) · CE12 (1) · CE16 (3) · CE18 (3) · CE19 (2) · CE20 (1) · CE22 (2) · CE27 (1) · CE29 (1) · CE31 (1) · CE34 (1) · CE41 (1) · EE14 (1) · EE31 (1)
Exceptions:
None (30) · CE12 (1)
Requires:
None (31)
Video:
None (23) · 396472805 (1) · 426274918 (1) · 426300472 (1) · 443291013 (1) · 463028065 (1) · 473349437 (1) · 484607951 (1) · 526149198 (1)
DocVersion: (Click arrow to add another value)

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